Shift Leader / Key Holder
About The Position
Auntie Anne's is known for its homemade, freshly baked, golden brown soft pretzels served with a smile. Chestnut Land Company, the largest and fastest-growing domestic franchise partner of Auntie Anne’s Pretzels, is seeking a Shift Leader. The Shift Lead is responsible for directing restaurant operations in the absence of the General Manager and Assistant Manager, ensuring the highest standards of food quality, service, cleanliness, and workplace safety. This role involves prepping, baking, and serving pretzels and other products, greeting customers, taking orders accurately and efficiently, monitoring employee breaks, overtime, and scheduling, and assisting with training new employees. The Shift Leader must be at least 18 years old.
Requirements
- Must be 18 years of age or older.
- Experience in food service or a similar role is likely beneficial, though not explicitly stated as a requirement.
Nice To Haves
- Experience as a Shift Leader or Key Holder.
- Experience in a fast-paced food service environment.
Responsibilities
- Direct the operation of the restaurant in the absence of the General Manager and Assistant Manager.
- Achieve the highest standards of food quality, service, cleanliness, and workplace safety.
- Prep, bake, and serve pretzels as well as other products.
- Greet customers and take orders in a friendly and efficient/accurate manner.
- Monitor breaks, overtime and scheduling for employees.
- Assist with training new employees.
Benefits
- $15.00/hour + tips (tips average $2-3/hour)
- Mall hours; no late nights or early mornings
- Employee discount
- Paid training
- Potential eligibility for benefits (Health, Dental, Vision, Life Insurance, 401k)
- Opportunities to advance within the company
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
