Shift Leader (Crew Leader)

Chi'Lantro • Houston, TX

1d

About The Position

Chi'Lantro is hiring a Crew Lead to help produce high-quality Korean BBQ-inspired food, exceed guest expectations, provide great customer service, and uphold food safety standards. The role includes leading crew members and taking responsibility for restaurant operations when the General Manager is absent. The position also involves creating a welcoming, clean, and friendly experience for guests from the time they arrive until they leave.

Chi'Lantro is a fast-casual Korean BBQ-inspired brand founded in Austin, Texas, in 2010. It operates in Austin, Houston, and San Marcos and is known for The Original Kimchi Fries®. The company emphasizes dedication, authenticity, resilience, and thankfulness in its culture.

Requirements

• Must be at least 18 years of age.
• Must be able to communicate in the primary language or languages of the work location.
• Must be able to lift up to 50 pounds.
• Must use hands to chop, prepare, hold, and grab small and large items.
• Candidates must have a Texas Food Handlers Certification.
• Candidates must be authorized to work in the United States.

Nice To Haves

• Knowledge of FIFO and food safety standards is a plus, but not required.

Responsibilities

• Greet guests as they enter the restaurant.
• Maintain detailed cleanliness in the kitchen and dining area.
• Prepare ingredients according to restaurant recipes.
• Connect with guests and take their orders.
• Assemble menu items according to company and guest specifications.
• Ensure the quality and presentation of every item served.
• Provide guests with the Chi'Lantro experience while serving them.
• Act as manager on duty when the General Manager is absent.
• Place orders for food, beverages, and other supplies as needed.
• Communicate effectively with crew members to support customer service, cleanliness, and food quality.
• Serve as a positive role model and leader for the crew.
• Track food and beverage spoilage and enter it in the Spoilage Log.
• Provide ongoing and new training for crew members.
• Oversee restaurant opening and closing duties.
• Assess preparation needs, assign tasks to crew members, and follow up as needed.
• Assign cleaning and daily tasks to crew members.
• Anticipate guests’ needs and build lasting relationships through a positive restaurant experience.

Benefits

• $16.00 per hour guaranteed
• Flexible schedule
• Health insurance eligibility
• Unlimited growth potential in a fast-growing company
• Leadership development
• Free Chi'Lantro shift meal
• 10-day new-hire training program; no experience necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed