Crew and Shift Leader

The Chestnut Land Company • Charlotte, NC

3d • Onsite

About The Position

Auntie Anne’s at Charlotte Premium Outlets is hiring Crew members and Shift Leaders. Crew members prepare, bake, and serve pretzels and other products, greet customers, and take orders in a friendly, efficient, and accurate manner while working with other staff. Crew applicants must be at least 16 years old.

Shift Leaders direct restaurant operations when the General Manager and Assistant Manager are absent, working to maintain standards for food quality, service, cleanliness, and workplace safety. They also prepare, bake, and serve products; greet customers and take orders; monitor employee breaks, overtime, and scheduling; and assist with training new employees. Shift Leader applicants must be at least 18 years old.

The position offers $9.50–$14.00 per hour plus tips, which average $2–$3 per hour. Mall hours mean no late nights or early mornings. The employer offers paid training, an employee discount, opportunities to advance, and tuition reimbursement. Employees may be eligible for health, dental, vision, and life insurance and a 401(k).

Requirements

• Crew applicants must be at least 16 years old.
• Shift Leader applicants must be at least 18 years old.
• Prepare and serve products and provide friendly, efficient, and accurate customer service.

Responsibilities

• Prepare, bake, and serve pretzels and other products.
• Greet customers and take orders in a friendly, efficient, and accurate manner.
• Work with other staff on tasks to deliver a high-quality customer experience.
• As a Shift Leader, direct restaurant operations in the absence of the General Manager and Assistant Manager.
• As a Shift Leader, uphold food quality, service, cleanliness, and workplace safety standards.
• As a Shift Leader, monitor employee breaks, overtime, and scheduling.
• As a Shift Leader, assist with training new employees.

Benefits

• Employee discount
• Paid training
• Potential eligibility for health insurance, dental insurance, vision insurance, life insurance, and a 401(k)
• Opportunities to advance within the company
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed