Crew and Shift Leader

The Chestnut Land Company • Grand Rapids, MI

3d • Onsite

About The Position

Chestnut Land Company is hiring Crew Members and Shift Leaders for its Auntie Anne’s location at Woodland Mall. Crew members prepare, bake, and serve pretzels and other products, greet customers, and take orders in a friendly, efficient, and accurate manner while working with other staff. The stated minimum age for crew members is 16.

Shift Leaders direct restaurant operations in the absence of the General Manager and Assistant Manager, aiming to maintain high standards of food quality, service, cleanliness, and workplace safety. They also prepare, bake, and serve products, greet customers, take orders, monitor employee breaks, overtime, and scheduling, and assist with training new employees. The stated minimum age for Shift Leaders is 18.

The position offers $13.75–$15.25 per hour plus tips, which average $2–$3 per hour. Mall hours mean no late nights or early mornings. The employer describes opportunities to advance and says the role may be eligible for benefits.

Requirements

• Crew members must be at least 16 years old.
• Shift Leaders must be at least 18 years old.

Responsibilities

• Prepare, bake, and serve pretzels and other products.
• Greet customers and take orders in a friendly, efficient, and accurate manner.
• Work with other staff on assigned tasks.
• Direct restaurant operations in the absence of the General Manager and Assistant Manager (Shift Leader).
• Maintain standards of food quality, service, cleanliness, and workplace safety (Shift Leader).
• Monitor employee breaks, overtime, and scheduling (Shift Leader).
• Assist with training new employees (Shift Leader).

Benefits

• Employee discount
• Paid training
• Potential eligibility for health, dental, vision, and life insurance and a 401(k)
• Opportunities to advance within the company
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed