Shift Leader, Ice Cream Store

Sundae Artisan Ice Cream•Vail, CO

3d•Onsite

About The Position

Sundae is looking for a candidate to join our tight-knit and hardworking retail team to serve ice cream. We are an established artisan ice cream business with exciting growth opportunities on the horizon and a simple mission- To Share Joy, One Scoop at a Time. We are a friendly face, a familiar product, a welcoming smile, and part of the community. We strive to be “THE place to work” and do so by providing a fun workplace, career advancement, and community involvement. Sundae is the place you want your best friend to work.

Requirements

1+ years of customer service experience preferred
Some foodservice experience preferred
Must be 16 or older
Must have work availability throughout winter season (approximately 9/30/2026)

Responsibilities

Timely and efficiently open the store, either alone or with a team
Confidently and timely prepare food items; maintain an elevated awareness of stock levels
Accurately communicate and serve customers with joy, demonstrate thorough knowledge of all product details and service standards
Maintain responsible cash handling and perform closing cash out procedures accurately
Exemplify Sundae’s customer service standards; execute with pride and leadership
Participate in and contribute to all staff meetings and team cleaning tasks
Lead a team to success during a shift by setting the example for positive customer interactions, portion control, and cleanliness standards