Part-Time Shift Lead - Castle Rock, CO

Dutch Bros • Castle Rock, CO

2d • Onsite

About The Position

At Dutch Bros Coffee, Shift Leads uphold the company’s vision, culture, and core values on every shift. They serve as leaders within the shop, communicate internal and external feedback to leadership, and handle necessary shift tasks so the crew can focus on delivering the company’s core values. The role leads the experience for Broistas on shift and helps ensure every customer has a mind-blowing experience. The position requires availability for at least 20 hours per week and a flexible, changing schedule that may include early mornings, evenings, and weekends. Compensation is $16.16 plus tips. Qualifying candidates may be eligible for relocation compensation if accepting an offer requires a move; the amount varies based on distance and other variables.

Requirements

• No disciplinary action during the past 90 days; disciplinary action is defined as a coaching conversation resulting in formal documentation with signatures.
• Successfully completed the most recent flowcheck with a score of at least 90% and on time.
• Obtain and maintain a Food Handler Permit or Certification as required by state and local regulations.
• Complete, pass, and maintain mandatory certificates, training, and knowledge tests under Dutch Bros standards and applicable company policies and federal, state, and local regulations.
• Be available to work at least 20 hours per week on a flexible schedule that may include early mornings, evenings, and weekends.
• Demonstrate excellent communication, effort, skill, a resilient and optimistic attitude, and the ability to work effectively with people.

Nice To Haves

• Six months of Broista experience at Dutch Bros is preferred.

Responsibilities

• Cultivate the Dutch Bros atmosphere and standards on shift, ensure Broistas meet expectations, and help solve problems.
• Manage shifts by preparing Broistas for specials and promotions and ensuring they have the right energy and attitude for customers.
• Model and meet all expectations of the Broista role, demonstrating drink and operational fundamentals.
• Train new Broistas operationally and culturally in a fun-loving, mind-blowing environment, including covering all aspects of the Manifesto.
• Support the Shop Manager and Shop Lead with shop duties and delegated tasks.
• Set up the next shift for success by counting tills, making bank deposits, restocking products, putting inventory away, and meeting cleanliness standards.
• Communicate with the manager and share wins and improvement opportunities with shop leaders.
• Attend mandatory meetings, know available resources, and follow company policies and procedures in the Shift Lead Field Guide and Employee Handbook.
• Communicate appropriate information to leaders and expectations to the crew while on shift.
• Be available for Shift Lead shifts, shop meetings, and culture-building events.
• Demonstrate all Broista Levels of Leadership expectations, including anchor points and level-up arrows.

Benefits

• Free Dutch Bros swag
• Free coffee under the Employee Drink Policy
• Paid volunteer hours
• Employee Assistance Program
• Access to a Financial Wellness Platform
• 401(k) eligibility after one year of employment
• Education Benefit Program after one year of employment
• Qualifying candidates may be eligible for relocation compensation when accepting an offer that requires relocation; amount varies based on distance and other variables.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed