Shift Lead (Kapolei)

Domino's Franchise•Kapolei, HI
•Onsite

About The Position

The Shift Lead works as part of a Domino’s Pizza store team, helping prepare and serve orders while supporting store operations. Duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires customer and coworker communication, accurate order entry and monetary change, and the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, and meet quality standards. Work involves exposure to changing and sometimes adverse weather outdoors, varied in-store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The position is primarily performed standing, with walking, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, and occasional climbing, stooping, crouching, and reaching. Frequent hand use and coordination are required.

Requirements

  • Must be at least 18 years of age.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing for most tasks, frequent reaching and hand use, and handling deliveries and supplies weighing up to 50 pounds.

Nice To Haves

  • Prior quick-service restaurant (QSR) experience is highly desired.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and enter orders by computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Direct activities and work with customers and coworkers to process orders.
  • Unload and move deliveries, stock shelves, and handle trays and supplies.
  • Perform other store tasks such as cleaning and occasional maintenance-related activities.
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