Lead

Wingstop - Sizzling Platter • Annandale, VA

3d • Onsite

About The Position

The Shift Lead supports daily restaurant operations by supervising team members, ensuring operational standards are met, and delivering an exceptional guest experience. This role serves as a leader on duty and works closely with management to maintain performance, quality, and service standards. Duties may change based on business needs.

Requirements

• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Dependable, accountable, and team-oriented.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods; lift and carry up to 50 pounds; bend, reach, stoop, and kneel frequently; and perform repetitive motions, including hand and wrist movements.
• Ability to work in a fast-paced, high-temperature kitchen environment.

Nice To Haves

• Previous restaurant or leadership experience.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.
• Perform Crew Member responsibilities as needed.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off, where applicable under state and local law.
• Professional Development Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed