Shift Lead (Sbarro)
About The Position
LV Petroleum is hiring a hands-on Shift Lead to help lead a Sbarro restaurant at its travel center in Jackson, Mississippi. The Shift Lead partners closely with the General Manager to support daily restaurant operations, meet food quality standards, and maintain a clean, safe, and welcoming environment for guests and team members. The role includes helping lead, train, and develop team members; supporting recruiting and retention; delegating tasks; managing workflows; and providing ongoing feedback. The Shift Lead helps ensure positive guest experiences by maintaining service standards, resolving concerns professionally, and leading by example. The position also supports financial performance through inventory and cost control, scheduling and payroll assistance, alignment with sales and budget goals, and local marketing and community engagement.
Requirements
- Two to three years of leadership experience in restaurant or food service.
- Strong leadership and team development skills.
- Excellent customer service and communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Understanding of cost control, scheduling, and daily operations.
- Strong problem-solving skills and ability to make decisions under pressure.
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 50 pounds.
- Ability to work flexible hours, including nights, weekends, and holidays.
Responsibilities
- Partner with the General Manager to support daily restaurant operations.
- Ensure food quality standards are met and maintain a clean, safe, and welcoming environment.
- Help lead, train, and develop team members, and support recruiting and retention.
- Delegate tasks, manage workflows, and provide ongoing feedback.
- Maintain high service standards, resolve guest concerns professionally, and lead by example.
- Help manage inventory and control costs.
- Assist with scheduling and payroll and help align operations with sales and budget goals.
- Assist with local marketing efforts and community engagement.
Benefits
- Health care plan (medical, dental, and vision).
- Retirement plan (401k, IRA).
- Paid time off (vacation, sick, and public holidays).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
