Shift Lead (EveryDay Weed)

Vireo Health•Denver, CO

1d•Onsite

About The Position

The Shift Lead is a non-supervisory retail role supporting the Store Director and Assistant Manager in the smooth operation of the dispensary. The role balances adherence to store policies, procedures, and operational guidelines with a strong customer experience. The Shift Lead helps maintain efficient daily operations and contributes to the overall success of the store. Responsibilities span customer service, cash handling and transactions, and inventory management. The position is full-time at the Every Day Weed location on Colfax Street in Denver, Colorado. Store hours vary by location and include nights, weekends, and holidays; the employee’s schedule varies according to business needs.

Requirements

High school diploma or equivalent.
Must be at least 21 years of age.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Proficient in cash handling and accurate basic math calculations.
Reliable and punctual, with a strong work ethic.
Ability to lift 25 pounds or more multiple times per day.
Ability to obtain and maintain an active Marijuana Enforcement Division (MED) badge in Colorado.

Nice To Haves

Previous experience in a retail or customer service role is preferred.
Knowledge of cannabis and its products is a plus.

Responsibilities

Provide customers with a friendly, welcoming experience and assist them as needed.
Offer product information and guidance, answer questions, and help customers find suitable products.
Address customer inquiries and concerns and work toward customer satisfaction.
Maintain a clean, organized store environment.
Collaborate with the team to suggest improvements based on customer feedback.
Assist with customer returns and exchanges.
Support training staff on proper cash-handling and transaction procedures.
Work with colleagues on daily cash reconciliation and reporting.
Collaborate with the finance department to improve cash flow and financial efficiency.
Participate in routine cash register audits to verify accurate cash handling.
Assist in refining and simplifying cash-handling procedures.
Help colleagues use advanced cash-register functions for smoother transactions.
Contribute to maintaining product quality and safety standards.
Support product organization for easy restocking and accessibility.
Collaborate with the inventory management team to maintain accurate inventory levels.
Assist with in-store promotions and sales strategies to manage inventory.
Monitor supply-chain performance and identify process-improvement opportunities.
Report and analyze product trends and customer preferences with team members.
Perform additional duties as needed to support store operations.