Shift Lead (Kailua-Kona)

Domino's Franchise•Kailua-Kona, HI

About The Position

The Shift Lead works as part of the Domino’s Pizza store team, helping prepare and serve orders while supporting store operations. The role includes operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires customer-service and communication skills, accuracy with basic arithmetic and monetary change, and the ability to enter orders by computer keyboard or touch screen. Team members must be able to direct activities, perform repetitive tasks, work independently and with others, handle stress, meet quality standards, and make judgments and decisions. Work takes place in a store environment that includes temperature variations, food odors, cornmeal dust, cramped areas such as walk-in coolers, hot surfaces and tools, and sharp edges or moving mechanical parts. The physical demands include extended standing and frequent walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending and crouching, continuous reaching and hand use, and forceful use of the forearms and wrists when shaping dough.

Requirements

  • Must be 18 years of age or older.
  • Prior quick-service restaurant (QSR) experience is highly desired.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.

Nice To Haves

  • Prior quick-service restaurant (QSR) experience.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and co-workers to process orders in person and by phone.
  • Unload deliveries using a hand truck and move supplies to shelves or work areas.
  • Perform other store tasks, including removing trash, stocking, cleaning, and occasional maintenance-related tasks.
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