SHIFT LEAD | Elevate Academy

Heritage Schools, Inc. • Provo, UT

1d • Onsite

About The Position

Elevate Academy is a co-ed residential treatment program for adolescents who have experienced challenges affecting their physical, emotional, and social wellbeing. The program specializes in trauma, mood disorders, adoption and attachment issues, and similar diagnoses. Coaches provide supervised support and mentoring, helping students make therapeutic progress, self-regulate, and use skills learned in therapy during daily activities.

The Shift Lead builds supportive relationships with students and serves as an assistant to the Home Manager. The role includes supporting student treatment plans, helping lead and train Coaches, overseeing operational aspects of an assigned shift, and working with clinical and treatment team members to support student goals. The schedule is flexible and includes one Sunday every four weeks from 8:00 AM to 10:00 PM, plus one additional weekday shift determined with the manager to meet full-time hours. New hires must successfully complete a background check, which may include employment, education, and criminal-record verification.

Requirements

• Demonstrated ability to coach and mentor adolescents.
• Knowledge of adolescent development.
• Basic understanding and competency in neurodiversity and mental health diagnoses, with willingness and initiative to continue developing knowledge and competency.
• Management and leadership skills, including the ability to teach and guide students and employees.
• Ability to innovate and execute plans while remaining attuned to the people and organization being served.
• Ability to work in all weather conditions.
• Engaging and empathetic character, with tenacity and determination.
• Good problem-solving, decisiveness, and teamwork skills.
• Proficient communication and interpersonal relationship skills.
• Good computer knowledge and professional writing skills.
• Successful completion of a required background check, which may include verification of employment history, education, and criminal records.

Responsibilities

• Build close, personal, emotionally supportive relationships with students and coach them through their treatment progression.
• Provide leadership and set an example by intervening and mediating conflicts and offering students further support and guidance when needed.
• Implement clinical treatment plans established by the Treatment Team and ensure team members understand expectations.
• Participate in activities with students, encouraging them to develop skills through activities such as sports, bike riding, rock climbing, hiking, swimming, leisure activities, and hobbies.
• Assist the Home Manager with leadership duties, including training Coaches, handling operational components of assigned shifts, maintaining consistent program components, and ensuring treatment objectives are applied with quality.
• Check in with team members to track and support performance and development, and report necessary updates to the Home Manager.
• Attend weekly Treatment Team meetings prepared to report on students' therapeutic progress.
• Collaborate with clinical Therapists and other Treatment Team members to develop strategic goals and objectives for each student.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed