Shift Lead Position(01601) - 3410 W Highway 76 Country Blvd

Domino's Franchise • Branson, MO

1d

About The Position

Domino’s is hiring dependable, motivated Shift Leads to guide the team and help keep the store running smoothly. This is a hands-on leadership role: Shift Leads work alongside team members while directing the shift, maintaining standards, solving problems, and supporting a positive, productive work environment. They also assist customers, make pizzas, clean, stock, and support daily operations while taking responsibility for the shift’s performance and team. Previous management experience is helpful but not always required; training is available for candidates with a strong work ethic, positive attitude, reliability, and willingness to lead.

The position offers starting pay of $16.50–$17.50 per hour, which may vary based on experience, availability, and qualifications. It provides hands-on leadership experience, on-the-job training, opportunities to develop management skills, and potential advancement into Assistant Manager, General Manager, and beyond. Shift Leads work in a fast-paced, team-oriented restaurant environment and must be able to work scheduled shifts, including evenings, weekends, and holidays based on store needs.

Requirements

• Meet applicable minimum age requirements for the position.
• Be legally authorized to work in the United States.
• Communicate clearly with customers, team members, and management.
• Have basic math and cash-handling skills.
• Be able to use computers, touchscreens, phones, and basic workplace technology.
• Maintain reliable attendance and punctuality.
• Be able to work scheduled shifts, including evenings, weekends, and holidays based on store needs.
• Be willing to learn and follow Domino’s standards, policies, and procedures.
• Be dependable, positive, professional, and comfortable taking responsibility.
• Be willing to lead by example, give direction, address problems, and remain calm under pressure.
• Be organized and efficient, able to multitask in a fast-paced environment, and focused on customer service, food quality, cleanliness, and results.
• Be able to stand and walk for extended periods; bend, reach, crouch, and move throughout the store; and use hands frequently for food preparation, cleaning, order entry, and other tasks.
• Be able to lift and carry up to 50 pounds as needed and stock ingredients and supplies.
• Be able to work around hot ovens and food preparation equipment and experience temperature changes between work areas and the walk-in cooler.
• Be able to perform repetitive tasks while maintaining speed, accuracy, and quality.

Nice To Haves

• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.
• Previous management experience is helpful but not always required.

Responsibilities

• Lead by example and set the pace for the team during assigned shifts.
• Work alongside team members, including during busy periods.
• Direct team members and keep them focused on shift priorities.
• Assist customers at the front counter and pickup window and provide friendly, professional service.
• Handle customer concerns calmly and professionally.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks and follow up to ensure completion.
• Coach team members on procedures and performance expectations.
• Help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.
• Follow and help enforce company policies, food safety standards, and operating procedures.
• Assist with cash handling and shift accountability.
• Communicate important shift information and concerns to store management.
• Support the management team with daily store operations.
• Take ownership of problems, help find solutions, give clear direction, and hold self and others accountable to store standards.
• Protect the customer experience and take pride in the performance and condition of the store.

Benefits

• Comprehensive on-the-job training.
• Opportunity to build management and leadership skills.
• Opportunities for advancement and increased responsibility.
• Potential career progression into Assistant Manager, General Manager, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed