Shift Lead Residential | Adult Residential Services
About The Position
Empower Your Team To Succeed. Every shift with our CORE Program is an opportunity to strengthen both the team and the care clients receive. As a Shift Lead, you’ll coach and support staff, keep daily operations on track, and step into direct care when needed. Your leadership will help create a collaborative, dependable environment where employees feel supported and clients can continue moving toward their goals. The Shift Lead supports program leadership with the supervision of work activities during assigned shifts. The Shift Lead ensures that team members have the resources and support to perform their jobs successfully. The Shift Lead possesses sufficient knowledge and skill in their respective function and utilizes this knowledge and skill to train, coach, and supervise team members. The Shift Lead actively encourages a culture of collaboration and teamwork.
Requirements
- High school diploma or equivalent
- Six months of direct care experience
- Case Manager certification as required by program (Post-hire as needed — required within 120 days of start date)
- CPR certification (Post-hire)
- Valley de-escalation certification (Post-hire)
- Driving positions require a minimum age of 21 and a current driver's license
Nice To Haves
- One year of behavioral health experience
- Previous supervisory experience
Responsibilities
- Supervises the work activities and expectations of a team during assigned shifts
- Promotes a culture of strong performance and high morale
- Ensures the completion of operational goals within required timelines
- Ensures compliance with agency policy, procedure, and operational expectations
- Performs client care responsibilities including targeted case management, medication distribution, client transportation, etc.
- Completes tasks and projects as assigned by Team Lead or Program Manager
- Coordinates with program leadership to ensure shift coverage; provides on-call coverage as assigned
- Follows agency documentation policies for all phases of treatment, including assessments, care plans, treatment transitions and discharge plans, and client care
- Collaborates with internal and external multidisciplinary teams regarding clinical aspects of treatment
- Adheres to ethical and legal standards set by licensing boards and state regulations
- Meets direct care expectations
- Participates in ongoing professional development activities to meet licensure, certification, and/or other agency requirements
Benefits
- Tenure-based service increases
- Performance bonuses
- On-Demand Pay
- 15 days of accrued paid time off annually (increasing by one day with each year of service)
- 10 paid holidays
- 2 wellness days
- Paid parental leave
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Voluntary accident insurance
- Voluntary hospital indemnity insurance
- Voluntary critical illness insurance
- Voluntary financial protection insurance
- Pet insurance
- Basic Life Insurance at no cost
- Accidental Death & Dismemberment Insurance at no cost
- Long-Term Disability Insurance at no cost
- Garner HRA — up to $2,000 for individuals and $4,000 for families
- Health Savings Account (HSA) with company match of up to $900 for individuals and $1,800 for families
- 401(k) plan with company match of up to 6% of annual salary
- Tuition reimbursement
- New licensure reimbursement
- Paid training
- Conference attendance
- Continuing education reimbursement
- Paid time for continuing education
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
