Shelter Worker

CITY CARE INC•Tulsa, OK

About The Position

City Care is seeking an advocate who recognizes the potential in others and works collaboratively to motivate change. The role supports neighbors experiencing unsheltered homelessness and requires understanding the overlapping challenges of poverty, homelessness, mental illness, and substance use. Shelter Workers carry out City Care’s mission, vision, and values while helping guests access services that promote housing stability. The organization offers first, second, and third shifts; shift availability may vary according to staffing needs. Both full-time and part-time opportunities are available.

Requirements

  • Understand the complexity and intersection of poverty, homelessness, mental illness, substance use, and recovery.
  • Remain calm under pressure.
  • Be computer literate and able to perform error-free data entry.
  • Be able to multitask.
  • Be able to work as a team member toward shared goals.
  • High school diploma or equivalent.
  • Reliable transportation.

Nice To Haves

  • Professional experience navigating mental and physical health systems, benefits, and resources.
  • BHCM-I or II certification.
  • PRSS certification.

Responsibilities

  • Carry out the mission, vision, and values of City Care.
  • Maintain knowledge of community resources and develop a network of collaborative partners.
  • Encourage guests to receive services that support housing stability.
  • Promote professional hospitality, confidentiality, teamwork, and safety among guests, interns, volunteers, staff, and partners.
  • Assist guests with daily check-ins and check-outs.
  • Monitor storage areas and organize monthly cleanouts.
  • Manage inventory and proper storage of program supplies.
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