Kitchen Lead Worker - Shelter

Porchlight, Inc.•Madison, WI
•$15 - $17

About The Position

The Shelter Kitchen Worker Lead is a high-performing kitchen worker who serves as a standard bearer and full-time go-to worker in the kitchen. The lead consistently models meal production, execution, and service for lower-level kitchen staff. Responsibilities include proper food handling and storage, kitchen and dining room cleanliness, and monitoring staff sanitation and personal hygiene practices. The role works closely with the Kitchen Manager to organize the delivery, storage, and use of supplies, and assists with training, onboarding, and supervising kitchen employees. The Kitchen Lead is a key holder responsible for opening and closing and may cover shift absences or work when the Shelter Kitchen Manager is unavailable. When assigned or required, the lead serves as acting Kitchen Manager. The position also supports collaboration with program and agency staff, builds respectful relationships with clients, employees, visitors, and other service providers, helps create an inclusive environment, maintains confidentiality and professional boundaries, follows Porchlight policies, and works with clients to eliminate barriers.

Requirements

  • Must possess or be able to obtain a ServSafe Manager certification.
  • Interest in food and cooking.
  • Ability to stand for two hours at a time.
  • Manual dexterity for knife handling.
  • Ability to work cooperatively with others and take direction.
  • Ability to follow verbal and written instructions.
  • Written communication skills to name and organize files, complete timesheets, and communicate with a supervisor.
  • Sincere respect for disadvantaged individuals.
  • Team orientation and respect for others.
  • High ethical standards.
  • Ability to lift 50 pounds; the physical demands section also states ability to lift 50+ pounds.
  • Basic English comprehension and written and oral communication ability.

Responsibilities

  • Prepare menu items under the direction of the Kitchen Manager.
  • Serve meals to residents and/or guests.
  • Handle and store food properly.
  • Ensure proper sanitation and hygiene, including monitoring staff practices.
  • Wash dishes used in meal preparation and set up dishes for meals.
  • Clean the kitchen and dining room.
  • Accurately maintain food-safety records.
  • Alert management to problems and inform the Kitchen Manager when food or supplies are needed.
  • Assist the Shelter Kitchen Manager with training, onboarding, and supervision of kitchen employees.
  • Organize the delivery, storage, and use of supplies in coordination with the Kitchen Manager.
  • Serve as a key holder with opening and closing responsibilities.
  • Cover shift absences or work when the Shelter Kitchen Manager is unavailable, as needed.
  • Serve as acting Kitchen Manager when assigned or required.
  • Collaborate with program and agency staff to facilitate a team environment.
  • Model effective communication and build relationships with clients and employees.
  • Create good working relationships with other service providers.
  • Treat clients, employees, and visitors with caring, kindness, respect, and dignity.
  • Help create an environment that values and appreciates diversity.
  • Adhere to Porchlight policies, procedures, code of conduct, attendance rules, and policies governing company property and technology.
  • Maintain strict confidentiality and appropriate professional boundaries.
  • Work with clients to eliminate barriers.
  • Perform other department-related duties as assigned.
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