About The Position

Under the direct supervision of the Program Manager, the Resident Assistant supports shelter residents and helps create a hospitable and safe shelter environment. This part-time position is 16 hours per week, working Saturday and Sunday from 2:45 p.m. to 11:15 p.m. The employee must also be available for relief hours as needed.

Requirements

  • Minimum of a high school diploma or GED; applicants with this qualification will be reviewed.
  • Crisis intervention, interpersonal, and communication skills.
  • Ability to work in a continually changing and challenging environment.
  • Flexibility in personal work schedule and availability for relief hours as needed.
  • Basic computer skills for completing intakes, timesheets, email, and daily logs.

Nice To Haves

  • Associate degree preferred.

Responsibilities

  • Provide support to shelter residents.
  • Monitor residents’ activities and complete the daily Shift Log checklist and review and record the Communication Log each shift.
  • Conduct security wanding upon resident admission and perform random wand checks.
  • Make facility rounds every half hour and conduct periodic inspections to ensure rooms are clean, the facility is secure, and residents are abiding by house rules.
  • Refer residents to alternative emergency shelter providers when Program beds are unavailable.
  • Perform basic record keeping, including electronic intakes in the database and timely, accurate timesheets in ADP.
  • Check individual work email daily.
  • Attend and participate in monthly staff and resident meetings.
  • Attend relevant in-service training and conferences as requested.
  • Complete all mandatory in-person and online training in a timely manner.
  • Clean linens and maintain the cleanliness of the facility, including its perimeter.
  • Perform other duties as assigned. Duties, responsibilities, and activities may change at any time, with or without notice, due to business needs.
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