Sunday "B" Shift

The Salvation Army•Rochester, NY

25d

About The Position

The Resident Assistant works under the direct supervision of the Program Manager to support shelter residents and create a hospitable, safe shelter environment. This is a part-time position of 16 hours per week, scheduled Saturdays and Sundays from 2:45 p.m. to 11:15 p.m. The employee must also be available for relief hours as needed. The role includes monitoring resident activities and facility security, completing shift documentation and electronic intake records, making referrals when shelter beds are unavailable, attending meetings and training, and helping maintain the cleanliness of the facility. Duties may change at any time, with or without notice, based on business needs.

Requirements

Minimum of a high school diploma or GED; candidates with this qualification will be reviewed.
Crisis intervention skills.
Interpersonal and communication skills.
Ability to work in a continually changing and challenging environment.
Flexibility in personal work schedule.
Availability for relief hours as needed.
Basic computer skills for completing intakes, timesheets, email, and daily logs.

Nice To Haves

Associate degree preferred.

Responsibilities

Provide support to shelter residents.
Monitor residents’ activities within the shelter.
Complete the daily Shift Log checklist during each shift.
Review and record the Communication Log each shift.
Conduct security wanding upon resident admission and perform random wand checks.
Make rounds every half hour and conduct periodic inspections to ensure rooms are clean, the facility is secure, and clients are following house rules.
Refer residents to alternative emergency shelter providers when program beds are unavailable.
Perform basic record keeping, including electronic intakes in the database and completing accurate timesheets in ADP in a timely manner.
Check individual work email daily.
Attend and participate in monthly staff and resident meetings.
Attend relevant in-service training or conferences as requested.
Complete mandatory in-person and online training in a timely manner.
Clean linens and maintain the cleanliness of the facility, including its perimeter.
Perform other duties as assigned.