Shelter Support Worker

Mission Services of Hamilton • Hamilton, ON

1d • Onsite

About The Position

The Shelter Support Worker will work as part of a team to provide practical support and advocacy to male identified individuals from a client-centered, trauma-informed, harm-reduction and anti-racist anti-oppressive perspective.

Requirements

• Successful candidates will hold at minimum a diploma in Social Service Work, Addictions Studies or a degree in Social Science
• Understanding of addictions issues and/or crisis shelter operation; experience working with male identified individuals experiencing homelessness
• Strong interpersonal skills
• Must be able to work independently and effectively as part of a team
• Excellent written and verbal communication skills
• Computer-literate; familiar with Microsoft Office
• Knowledge of workplace health & safety
• Committed to upholding the organization’s mission, values and standards
• Police Vulnerable Sector Check
• Two-Step Tuberculosis Skin Test

Nice To Haves

• Second language is an asset

Responsibilities

• Monitor and interact with residents on all shifts, acting as part of the case management team, and participate in the development and implementation of individualized case plans
• Maintain security of residents and buildings on all shifts
• Perform essential residential functions, e.g., intake, documentation and records and reporting
• Communicate with members of the case management team on issues regarding resident stays
• Process information, both written and by computer
• Communicate with manager, team and a variety of community resources
• Work with, and provide direction to, volunteers and students, providing support and instruction to ensure policies and procedures are followed
• Work safely, identify any health and safety concerns and report to management, and follow Mission Services’ workplace health and safety policies and procedures at all times
• Other duties as required to ensure the continuation of services to residents

Benefits

• Benefits after three (3) months of continuous, active employment
• Group RRSP employer matching up to three percent (3%) after one (1) year of continuous, active employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree