Shelter Support Worker - Tiffany Outdoor Shelter
About The Position
Good Shepherd is preparing to launch a new, innovative shelter that will provide emergency accommodation to individuals and domestic partnerships currently living in encampments- we are seeking a Shelter Support Worker. This housing-focused shelter program will offer stand-alone units for residents (and their pets) on a City-owned site at Tiffany and Barton Streets. The program team will provide intensive, adaptive supports and services to residents with highly complex barriers to finding and sustaining housing in the community. If you have proven experience and are ready to take the next step in your career, we'd love to hear from you! This is a unique opportunity to continue to grow with Good Shepherd and to contribute to an impactful new initiative.
Requirements
- A minimum of one year of experience in the housing and homelessness sector, with a focus on residential settings.
- A diploma or degree in a social service/related field.
- Good knowledge of social service agencies and community resources
- Basic crisis intervention skills and experience, along with a foundational understanding of mental health and addiction support.
- Ability to work in a lower - barrier, housing-focused shelter environment with women, men transgender and non-binary adults - both singles and couples.
- Demonstrated experience working with clients with very complex barriers to achieving and maintaining housing
- Demonstrated ability to provide services to individuals impacted by poverty, trauma, mental health issues and substance use within harm reduction, trauma-informed, anti-racist/anti-oppressive frameworks
- Confident and capable in supporting individuals with animals, ensuring their needs are met with compassion and understanding.
- Ability to work both indoors and outdoors and in an environment that accommodates pets/animal
Nice To Haves
- A valid driver's license is an asset for this position.
- Fluency in a language in addition to English an asset
Responsibilities
- Support individuals, couples and people with pets who are unhoused in a unique shelter setting
- Leverage professional skills, experience and creativity to support people in building and executing individualized, client-directed plans aimed at achieving optimal quality of life and a place to call home
- Contribute to the development of a safe, hospitable program environment
- Provide housing-focused case management services anchored in the principles of Housing First
- Use skills and experience in providing strengths-based services including referral, advocacy and supportive counselling to assist clients in achieving their goals
- Demonstrate professionalism, as well as excellent communication and documentation skills
- Utilize knowledge of homelessness, poverty, trauma, mental health issues, substance use, and gender-based violence in offering safe, accessible and respectful care
- Provide services and supports that are grounded in harm reduction, trauma-informed, anti-racist, anti-oppressive frameworks
- Observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations
Benefits
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs
- Access to self-care supports
- EMPLOYEE FAMILY ASSISTANCE PROGRAM (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
