Shelter Program House Manager
About The Position
The Eli Home in Anaheim, California, is seeking a compassionate and dedicated Shelter Program House Manager. The Eli Home shelters mothers with their children; residents are recovering from substance use disorder and/or are survivors of domestic violence. The House Manager oversees shelter operations and helps maintain a safe, supportive, and trauma-informed living environment while supporting residents, staff, and volunteers. This is a part-time position of roughly 8 to 30 hours. Available shifts are Monday through Sunday, 8:00 a.m. to 4:30 p.m., 4:15 p.m. to 11:59 p.m., and 12:00 a.m. to 8:15 a.m.; applicants should be available for all listed shifts. The Eli Home is a nonprofit organization in Anaheim dedicated to providing safety, healing, and hope to abused and neglected children and families in crisis. Its workplace culture is rooted in empathy, collaboration, and meaningful impact.
Requirements
- Excellent communication, documentation, and organizational skills.
- Ability to work flexible hours, including evenings and weekends, and availability for all listed shifts.
- CPR/First Aid certification or willingness to obtain it upon hire.
- Must pass a background check in accordance with program and state requirements.
Nice To Haves
- Two years of experience in shelter management, residential programs, or social services.
- Experience working with vulnerable populations, including survivors of abuse, trauma, or homelessness.
- Strong knowledge of trauma-informed care, crisis intervention, and de-escalation techniques.
Responsibilities
- Oversee daily shelter operations and ensure a safe, supportive living environment for residents.
- Supervise, mentor, and support shelter staff and volunteers during assigned shifts.
- Enforce shelter policies, procedures, and house rules using a trauma-informed approach.
- Respond to resident crises, conflicts, and emergencies with appropriate intervention and de-escalation techniques.
- Maintain accurate documentation, incident reports, and resident records in compliance with program standards.
- Conduct regular facility inspections to ensure cleanliness, safety, and operational readiness.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training and development
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
