Hope House Shelter Supervisor
About The Position
As a member of the Hope House Management Team, the Hope House Shelter Supervisor ensures the provision of high-quality services in alignment with the agency mission through the supervision of the direct-service team, functional management of the program, leadership in program activities, and provision of direct services to clients. The Supervisor also participates in program development and evaluation, resource and systems development, community relations and grants management in support of the Program Director. The Hope House Shelter Supervisor supports casework and client support services staff in the delivery of community integration, supportive services (both milieu and individually based), and housing navigation services, including direct service provision, directing, and coaching direct service staff in service provision, and ensuring thorough and timely documentation of services provided. Population Served: Individuals who are experiencing homelessness
Requirements
- Bachelor’s degree in social work or a related field
- Experience in direct service provision to people experiencing homelessness
- Understanding of the Preble Street mission and harm reduction
- Positive regard for individuals experiencing homelessness and/or living in poverty
- Effective crisis intervention skills
- Working knowledge of the needs of vulnerable populations, including individuals with substance use disorders, mental illness, and histories of trauma
Nice To Haves
- A comparable combination of education and relevant experience will also be considered.
Responsibilities
- Supervision of the direct-service team
- Functional management of the program
- Leadership in program activities
- Provision of direct services to clients
- Participation in program development and evaluation
- Resource and systems development
- Community relations and grants management
- Support casework and client support services staff in the delivery of community integration, supportive services (both milieu and individually based), and housing navigation services
- Direct service provision, directing, and coaching direct service staff in service provision
- Ensuring thorough and timely documentation of services provided
- Lead shifts and manage the program environment
- Facilitate community-building activities
- Coordinate service provision
- Ensure staff coverage
- Oversee transition activities to maintain a safe and supportive space
Benefits
- Generous paid time off
- Insurance
- Retirement plan benefits
- 160 hours (4 weeks, accrued) vacation time
- 96 hours (12 days, accrued) sick time
- 32 hours personal time
- 12 Paid Holidays
- Health insurance w/ 100% employer-paid option
- Dental insurance w/ 100% employer-paid option
- Vision insurance
- Employer-paid life and disability insurance
- 403(b) retirement plan w/ employer match
- Shift differentials of $1.00 per hour for all hours actually worked between the hours of 7:00am and 10:00pm
- $2.00 per hour for all hours actually worked between the hours of 10:00 pm and 7:00 am
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
