Shelter Medical Services Supervisor

SPCA of Texas•Star, TX
•Onsite

About The Position

The Medical Supervisor is responsible for the daily medical operations of the SPCA of Texas in a manner that allows for the highest quality of care and medicine provided to our animals.

Requirements

  • Previous veterinary technician experience required.
  • Static Strength: the ability to exert maximum muscle force to lift, push, pull, or carry objects up to 40 pounds.
  • Judgment and Decision Making: the ability to consider the relative costs and benefits of potential actions to choose the most appropriate one.
  • Oral and Written Expression: the ability to communicate information and ideas so others will understand.
  • Monitoring: the ability to monitor and assess the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Emotional and Mental Requirements: the ability to work effectively under stressful conditions. Ability to rapidly and accurately process information.

Responsibilities

  • Performs all work in accordance with SPCA of Texas protocols.
  • Oversees the daily medical operations including inventory management, medical treatments, and staff management.
  • Provides support to the work performed and as directed by the Shelter Veterinarians, Chief Veterinarian, and Senior Manager, Operations.
  • Actively engage with volunteers in such a way that provides support for our volunteers and staff and proactively improves our volunteer program.
  • Be an ambassador for the SPCA of Texas, sharing the work and mission with your friends and family and be knowledgeable of the various ways to support our work.
  • Maintains open communication with the Chief Veterinarian, Shelter Veterinarians, and Operation Directors/Managers regarding work performed by the Veterinary Technicians and Veterinary Technician Assistants.
  • Facilitates and maintains open communication with all teams within the SPCA of Texas.
  • Assist in maintaining all medical services across all SPCA of Texas locations.
  • Ensure the humane treatment and handling of animals by training staff in proper techniques and Fear Free methods, while overseeing maintenance of a clean and healthy environment for all shelter animals.
  • Maintains an appropriate level of pharmacy inventory and supplies and places orders when needed.
  • Participates in daily shelter operation rounds.
  • Completes and submits medical and general supply PO/PR’s in a timely manner and in accordance with SPCA of Texas protocol.
  • Assists with daily shelter medical operations, including feeding, cleaning, medicating, and preparing for/recovering from surgery animals under care of the SPCA of Texas.
  • Coordinates with Shelter Veterinarians, Shelter Managers, Intake team, and Population Coordinator to determine treatment capacity and update as needed in order to meet animal movement goals.
  • Oversees any annex/medical volunteers and communicates volunteer needs, including shift times, responsibilities, and training requirements, to the Volunteer Department.
  • Trains staff, volunteers, and others, as needed, on medical treatments, procedures, and services.
  • Recruit, hire, develop and coach and counsel staff members to reduce turnover and increase engagement and morale.
  • Protect sensitive information regarding animals under protective custody to ensure successful outcomes.
  • Other duties as assigned by the Senior Manager, Operations.
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