Shelter Advocate Full Time M-F 12pm to 8pm
About The Position
Laurel House is seeking a compassionate and dedicated Shelter Advocate to provide case management, advocacy, and supportive services to adults and children who have experienced domestic violence. The role is primarily based in a housing and shelter setting, assisting residents with safety planning, goal setting, and access to essential resources. The Shelter Advocate also serves as a liaison between Laurel House and the community through outreach and community committee work as needed. This is a full-time, 40-hour-per-week position at Safe Haven, scheduled Monday through Friday from 12 p.m. to 8 p.m. The position reports to the Shelter Manager and is classified as non-exempt.
Requirements
- Strong crisis intervention and de-escalation skills.
- Ability to work effectively with individuals from diverse backgrounds.
- Bachelor's degree preferred, or 1–2 years of relevant experience in a residential or crisis intervention setting.
- Proficiency in Microsoft Office Suite and strong attention to detail.
- Motivation and passion for the mission of Laurel House.
Nice To Haves
- Experience working with survivors of domestic violence, families, and marginalized communities.
- Bachelor's degree.
- Bilingual ability in English and Spanish or American Sign Language (ASL).
Responsibilities
- Provide individual empowerment, case management, and advocacy to shelter residents.
- Respond to hotline and textline inquiries by offering crisis support, safety planning, and referrals.
- Conduct client screenings, intakes, and documentation for shelter admissions.
- Help residents identify and access resources for housing, finances, healthcare, and other needs.
- Facilitate house meetings and resident group programming in collaboration with the counseling department and Shelter Manager.
- Ensure the security and overall well-being of residents and shelter property.
- Organize and manage donations, including proper documentation and storage.
- Maintain shelter cleanliness and a welcoming environment for residents.
- Remain on-site until the next staff member arrives to ensure 24/7 shelter and hotline coverage.
- Participate in outreach and community committee work as needed.
- Perform other duties as assigned.
Benefits
- Ongoing professional development opportunities.
- Collaborative and supportive work environment.
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What This Job Offers
Job Type
Full-time
