SharePoint Online & Power Platform Solutions Specialist

GD Information Technology • Chantilly, VA

24d • Hybrid

About The Position

GDIT is seeking a SharePoint Online & Power Platform Solutions Specialist to support the Defense Information Systems Agency (DISA) Defense Enterprise Office Solution (DEOS) Program Management Office (PMO). The Specialist will serve as the functional voice for SharePoint Online across classified cloud environments, partnering with M365 Engineering, Automation, and Operations teammates to support the platform and its users. The role includes supporting customer change requests, creating management dashboards, and assessing new Microsoft capabilities entering the IL6 environment so that issues can be identified and escalated before they affect mission users.

The Specialist gathers requirements, evaluates change requests, and builds or advises on solutions using native SharePoint features, Power Apps, Power Automate, and practical workarounds. The role builds and maintains Power BI dashboards and reports, and provides Tier 4 Engineering guidance and escalation support to the Tier 3 operations team on SharePoint Online and Power Platform issues. The Specialist tracks Microsoft roadmap and Message Center communications related to SharePoint, tests new features in classified environments, documents defects with evidence, and works with Operations to submit cases.

The role assesses the effects of new or changed features on users and tenants, recommending communications, training, and support for successful rollouts when appropriate. The Specialist partners with customer SMEs and stakeholders across experience levels, proposes workable alternatives when requested approaches will not function in a restricted environment, and supports solutions and issues across multiple tenants and enclaves with differing configurations and capabilities. The position is hybrid, with work locations in Chantilly, Virginia, and Fort Meade, Maryland. Scheduled hours are 40 per week, with less than 10% travel required.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field; an additional four years of experience may be substituted for the degree.
• Active Secret security clearance.
• Current DoW 8570 IAT Level II certification, such as Security+ CE or equivalent.
• 10 or more years of related experience.
• Hands-on experience with Power BI, Power Apps, and Power Automate.
• Strong working knowledge of modern SharePoint, including sites, lists, libraries, permissions, metadata, and content types, and of how different user groups use it.
• Ability to elicit requirements and apply analytical and problem-solving skills to find practical solutions within platform limitations.
• Ability to communicate confidently about technical concepts with any audience in everyday discussions and formal presentations.
• General understanding of Teams, OneDrive, and M365 administration concepts.
• Strong customer service skills for engaging a wide range of stakeholders in a fast-paced, collaborative environment.
• Ability to identify issues in new features or changes before they reach users.
• U.S. citizenship.

Responsibilities

• Gather requirements, evaluate customer change requests, and build or advise on solutions using native SharePoint features, Power Apps, Power Automate, and practical workarounds.
• Build and maintain Power BI dashboards and reports for management.
• Provide Tier 4 Engineering guidance and escalation support to the Tier 3 operations team on SharePoint Online and Power Platform issues.
• Track SharePoint-related Microsoft roadmap and Message Center communications.
• Test new features entering classified environments, document defects with evidence, and work with Operations to submit cases.
• Assess how new or changed features affect users and tenants, and recommend communications, training, and support for rollouts when applicable.
• Partner with customer SMEs and stakeholders across experience levels, redirect unworkable approaches for restricted environments, and offer alternatives that meet the underlying need.
• Support solutions and issues across multiple tenants and enclaves, accounting for differences in configuration and capability.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) with company match.
• Competitive pay and paid time off.
• Medical plan options, including options with Health Savings Accounts.
• Dental and vision plan options.
• Full flex work weeks where possible.
• Vacation, sick, personal, holiday, paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior