Manage, maintain, and support the TCS Program SharePoint site collection, including modern work performance using out-of-the-box SharePoint functionality. Incorporate an intelligent intranet, organizational communications, collaborative hub sites for each service team, Teams, OneDrive, enhanced search capabilities, and PowerApps. Collaborate with the Graphics and Communications Manager on a cohesive site brand and identity. Create, distribute, maintain, and update a SharePoint Governance Plan. Lead and manage SharePoint team members, coaching and mentoring them to deliver products effectively using methodologies including PMI, Six Sigma, and Agile. Sustain the TCS SharePoint site and provide continuous services as business needs change. Establish a SharePoint office to handle ongoing requirements, including changes, fixes, service requests, and permissions, with standard 8 x 5 support. The role also establishes SharePoint service desk practices, documentation and retention processes, operating procedures, requirements, and templates. It designs a user-facing tool to submit and track service requests and issues, with automated qualification, prioritization, and assignment. The position gathers requirements from TCS teams, translates business needs into technical requirements, proposes and implements solutions, and supports staff using the site collection. It also prepares project documentation, plans, and schedules and coordinates development-team activities across concurrent projects.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed