About The Position

We are seeking an experienced SharePoint Business Analyst / Solution Designer to design, enhance, test, and support SharePoint and web-based applications. The role focuses on SharePoint solution design, business analysis, workflow automation, enterprise content management, and business process improvement. The successful candidate will work closely with business stakeholders, development teams, and other technical teams, and independently lead solution design activities with minimal supervision. The position includes gathering and documenting business requirements, translating them into functional specifications and user stories, designing and implementing solutions, and supporting prototyping, testing, deployment, training, troubleshooting, and continuous improvement. It also involves providing technical guidance and oversight to junior-level team members. Location: Raleigh, NC. Rate: $55–$60 per hour. Job type: Contract, C2C or W2. Visa: H1B, GC, USC, EAD.

Requirements

  • At least 8 years of experience as a SharePoint Business Analyst, Solution Designer, Application Trainer, or Quality Assurance Analyst.
  • Extensive experience designing, configuring, testing, and supporting custom Microsoft SharePoint solutions.
  • Strong knowledge of SharePoint lists, libraries, content types, metadata, document management, and enterprise content management.
  • Experience with Microsoft Power Platform, including Power Automate, Power Apps, and workflow automation.
  • Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
  • Experience with application prototyping, functional testing, system integration testing, user acceptance testing (UAT), and debugging.
  • Experience working with enterprise applications, system integrations, and content management solutions.
  • Strong analytical, conceptual, problem-solving, and critical-thinking skills.
  • Excellent written and verbal communication, organizational, and presentation skills.
  • Ability to coordinate with business users, developers, technical teams, and other stakeholders.
  • Ability to independently manage multiple priorities and lead solution design activities with minimal supervision.

Nice To Haves

  • Experience supporting government, transportation, permitting, or regulatory business applications.
  • Knowledge of permitting workflows, district office operations, fee processing, and transportation lifecycle processes.
  • Experience designing virtual assistants or automated help agents.
  • Ability to balance business needs, organizational policies, technical constraints, and project goals.
  • Previous experience leading technical teams and business process transformation initiatives.

Responsibilities

  • Design, configure, test, and support custom Microsoft SharePoint solutions.
  • Gather, analyze, and document business requirements and translate them into functional specifications, user stories, and acceptance criteria.
  • Work with business stakeholders to understand workflows, identify gaps, and recommend improvements.
  • Design and implement SharePoint and web-based solutions to streamline operations and improve efficiency.
  • Support the design, prototyping, and implementation of virtual help agents, self-service applications, and automated workflows.
  • Evaluate, re-engineer, and optimize business processes.
  • Collaborate with development teams to ensure solutions meet functional requirements and business objectives.
  • Conduct application prototyping, functional testing, system integration testing, user acceptance testing, and debugging.
  • Identify, document, track, and resolve application defects and production issues.
  • Prioritize and manage user stories, enhancements, defects, and development activities to support timely delivery.
  • Develop technical documentation, functional specifications, user guides, and training materials.
  • Conduct end-user training, application demonstrations, and knowledge-transfer sessions.
  • Provide ongoing application support, troubleshooting, and continuous improvement of SharePoint solutions.
  • Provide technical guidance, mentorship, and oversight to junior-level team members.
  • Independently manage multiple priorities and lead solution design activities with minimal supervision.
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