About The Position

The SharePoint Analyst independently analyzes business requirements and designs, implements, and optimizes SharePoint Online and Microsoft 365 collaboration environments. Serving as a business and technical liaison, the role translates organizational needs into scalable, secure, user-focused platforms and processes that improve communication, content management, and operational efficiency. The position exercises independent judgment when evaluating requirements, recommending technical approaches, and supporting business initiatives. The role partners with stakeholders to gather requirements, define objectives, and identify process-improvement opportunities; develops functional specifications, technical designs, acceptance criteria, and implementation plans; and advises on effective use of SharePoint Online, Microsoft Teams, OneDrive, and related Microsoft 365 services. It designs and implements SharePoint sites, portals, document-management solutions, lists, libraries, forms, and intranet content, and maintains information architecture, navigation, metadata, content types, taxonomy, permissions, and search optimization. The analyst supports Microsoft 365 governance, security, privacy, compliance, and records-governance practices; coordinates implementation, migration, modernization, and optimization initiatives; manages project activities and deliverables; and analyzes usage and adoption to identify improvements. The position also troubleshoots complex business and technical issues, conducts root-cause analysis, and communicates project status, risks, and recommendations to technical and nontechnical stakeholders.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field; or an equivalent combination of education and relevant experience.
  • Three or more years of experience analyzing, designing, implementing, or optimizing SharePoint Online and Microsoft 365 environments.
  • Experience gathering business requirements and translating them into functional specifications, technical designs, and implementation plans.
  • Experience with SharePoint information architecture, permissions, metadata, document management, and collaboration technologies.
  • Experience leading or coordinating technology projects, migrations, modernization efforts, or business-process improvements.
  • Demonstrated ability to exercise independent judgment, evaluate alternatives, and make informed technical recommendations.
  • Skills with SharePoint Online; Microsoft Teams and Microsoft 365 Groups; and OneDrive for Business.
  • Skills with Microsoft Power Automate and Microsoft Forms, and working knowledge of Power Apps.
  • Knowledge of Microsoft Entra ID concepts and PowerShell administration and automation.
  • Knowledge of information architecture, content management, permissions, security, governance, business analysis, and project planning.
  • Ability to independently analyze business requirements, manage priorities, identify risks, and recommend effective technology approaches.
  • Strong analytical, consulting, facilitation, stakeholder-management, problem-solving, and organizational skills.
  • Ability to communicate technical options, risks, and recommendations clearly to technical and business audiences.
  • Ability to manage multiple concurrent initiatives and drive work toward defined outcomes.

Nice To Haves

  • Microsoft 365, Power Platform, business-analysis, or project-management certification.
  • Experience with enterprise intranets, SharePoint migrations, ShareGate, Microsoft Purview, Power BI, PowerShell, or Azure services.
  • Experience in healthcare, regulated, or compliance-driven environments.

Responsibilities

  • Partner with stakeholders to gather requirements, define objectives, and identify opportunities for process improvement and collaboration.
  • Analyze business needs and translate requirements into functional specifications, technical designs, acceptance criteria, and implementation plans.
  • Evaluate technical alternatives and recommend approaches based on business value, usability, security, compliance, and operational impact.
  • Provide guidance on effective use of SharePoint Online, Microsoft Teams, OneDrive, and related Microsoft 365 services.
  • Design and implement SharePoint Online sites, department portals, document-management solutions, lists, libraries, forms, and intranet content.
  • Develop and maintain information architecture, including navigation, metadata, content types, taxonomy, permissions, and search optimization.
  • Configure and enhance SharePoint capabilities to improve content organization, accessibility, user adoption, and collaboration.
  • Create and maintain technical documentation, standards, procedures, and user guidance materials.
  • Support SharePoint and Microsoft 365 governance initiatives, including site ownership, permissions, external sharing, content lifecycle management, and records governance.
  • Assess platform designs for alignment with organizational security, privacy, compliance, and regulatory requirements.
  • Recommend improvements to governance standards, processes, and platform best practices.
  • Monitor platform enhancements and evaluate opportunities to improve business processes and user experiences.
  • Lead or coordinate assigned SharePoint and Microsoft 365 implementation, migration, modernization, and optimization initiatives.
  • Manage project activities, milestones, risks, decisions, testing, and deliverables with business stakeholders, IT teams, vendors, and consultants.
  • Analyze platform usage, content-management practices, and adoption trends to identify improvement opportunities.
  • Troubleshoot complex business and technical issues, perform root-cause analysis, and recommend durable corrective actions.
  • Communicate project status, technical recommendations, risks, and decision requests to technical and nontechnical stakeholders.
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