SharePoint Administrator

Paragon Technology Group•Norfolk, VA

7d•Onsite

About The Position

Paragon Technology Group is seeking an experienced SharePoint Administrator to join its SharePoint Collaboration Team. The position is 100% onsite at Naval Station Norfolk and supports classified and unclassified Department of Defense SharePoint environments for the Joint Enabling Capabilities Command (JECC), including platforms across DoD NIPR, SIPR, and JWICS domains. The administrator configures, manages, and, when necessary, migrates SharePoint platforms; provides site administration and staff support; and serves as the primary onsite Tier 1 and Tier 2 support and trainer for SharePoint Online operations. The role requires professional communication and documentation skills, a customer-friendly and team-oriented approach, and the ability to brief and support staff at all levels, including senior military and C-suite leadership. The successful candidate is a proactive self-starter who applies strong SharePoint knowledge to support users and drive continuous improvement.

Requirements

Bachelor’s degree in information technology, computer science, or a related field.
Minimum of 3 years’ experience as a SharePoint Online Administrator.
Extensive knowledge of Windows operating systems and the O365 suite.
Strong collaboration, interpersonal, and communication skills.
Advanced analytical and problem-solving abilities.
Excellent organizational and time-management skills.
Strong customer service skills and experience providing Tier 1 and Tier 2 support.
Active Secret Clearance required.

Nice To Haves

3+ years of experience working in a DoD environment.
Knowledge of database structure and how two or more pieces of data relate to each other.
JSON formatting experience.
Active Top Secret/SCI Clearance.

Responsibilities

Identify and implement new features and process improvements for the command’s SharePoint portal and sites.
Host and facilitate technical briefings, capability demonstrations, and planning meetings for senior military and C-suite leadership.
Design, organize, and conduct formal training workshops and events to increase user proficiency and adoption of SharePoint and Power Platform tools.
Create and maintain SharePoint user guides, how-to articles, FAQs, and technical papers.
Track work, notes, and customer interactions in the internal ticketing system.
Use Power BI, Power Apps, Power Automate, and SharePoint forms for tasks.
Control access to sites and document libraries, and set permissions across hub and spoke SharePoint sites.
Troubleshoot and resolve SharePoint issues or malfunctions.
Maintain sufficient storage space by cleaning up and archiving data.
Provide customer support for out-of-the-box features of Modern SharePoint Online sites, pages, document libraries, and lists.
Train users in content management, including use of out-of-the-box features and updating content.
Manage creation, modification, and deletion of SharePoint Online sites and their connections to hub sites.