SharePoint Administrator
About The Position
Paragon Technology Group is seeking an experienced SharePoint Administrator to join a SharePoint Collaboration Team in a 100% on-site role at Naval Station Norfolk. The position supports classified and unclassified Department of Defense SharePoint environments for the Joint Enabling Capabilities Command (JECC), including platforms across DoD NIPR, SIPR, and JWICS domains. The administrator provides site administration, staff support, and primary on-site Tier 1 and Tier 2 support and training for SharePoint Online operations. The role calls for a customer-friendly, team-oriented, proactive professional with strong technical, communication, documentation, and task-management skills, including the ability to brief staff at all levels, including senior military and C-Suite leadership.
Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field.
- At least 3 years of experience as a SharePoint Online Administrator.
- Extensive knowledge of Windows operating systems and the O365 suite.
- Strong collaboration, interpersonal, and communication skills.
- Advanced analytical and problem-solving abilities.
- Excellent organizational and time-management skills.
- Strong customer service skills and experience providing Tier 1 and Tier 2 support.
- Active Secret Clearance.
- Demonstrated working experience with Power BI, Power Apps, Power Automate, and SharePoint forms.
Nice To Haves
- At least 3 years of experience working in a DoD environment.
- Knowledge of database structure and how two or more pieces of data relate to each other.
- JSON formatting experience.
- Active Top Secret/SCI Clearance.
Responsibilities
- Drive innovation for the command’s SharePoint portal and sites by identifying and implementing new features and process improvements.
- Host and facilitate technical briefings, capability demonstrations, and planning meetings for senior military and C-Suite leadership.
- Design, organize, and conduct formal training workshops and events to increase user proficiency and adoption of SharePoint and Power Platform tools.
- Create and maintain SharePoint user guides, how-to articles, FAQs, and technical papers.
- Track work, notes, and customer interactions in the internal ticketing system.
- Use Power BI, Power Apps, Power Automate, and SharePoint forms for tasks.
- Control access to sites and document libraries, and set permissions across HUB and spoke SharePoint sites.
- Troubleshoot and resolve SharePoint issues or malfunctions.
- Maintain sufficient storage space by cleaning up and archiving data.
- Provide customer support for out-of-the-box features in Modern SharePoint Online sites, pages, document libraries, and lists.
- Train users in content management and the use of out-of-the-box features to update their content.
- Manage creation, modification, and deletion of SharePoint Online sites and their connections to HUB sites.
- Configure, manage, and when necessary migrate SharePoint platforms across DoD NIPR, SIPR, and JWICS domains.
- Provide site administration and staff support for JECC’s SharePoint user community.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
