Shared Services Specialist I

Nabors • Houston, TX

1d • Onsite

About The Position

The People Operations Shared Services Specialist I provides administrative and operational support to the People Operations Shared Services team, delivering centralized HR services across multiple business units and locations. In collaboration with People Operations Business Partners, IT, and leadership, the specialist supports consistent and compliant HR operations, processes employee lifecycle transactions, responds to employee and manager inquiries, supports assigned timekeeping activities, and contributes to process improvements that enhance service delivery, operational efficiency, and data accuracy.

The role is based in the Houston office in a standard office environment, with extended periods of sitting and computer use. Flexibility may be required to meet processing deadlines and peak-volume periods. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Candidates must be currently authorized to work in the United States on a full-time basis. Nabors does not provide work visa sponsorship for this position, now or in the future.

Requirements

• Associate or bachelor's degree in Business, Human Resources, or a related field, or equivalent experience.
• At least 2 years of experience in Human Resources, HR administration, recruiting coordination, or a centralized Shared Services environment.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• Experience entering and maintaining information in business systems, such as Oracle Fusion.
• Strong verbal and written communication skills and the ability to work effectively with employees, managers, and cross-functional teams.
• Strong attention to detail and ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Ability to exercise sound judgment and discretion when handling confidential employee and business information.

Nice To Haves

• Experience in a centralized or shared services environment.
• Previous experience in the oil and gas industry, preferably drilling services.
• Experience with timekeeping or exposure to payroll processing cycles.
• Experience supporting HRIS or timekeeping system enhancements, testing, or implementations; Oracle Fusion preferred.
• Experience supporting multi-site or multi-state operations and DISA or similar compliance programs.

Responsibilities

• Serve as a primary point of contact for employee and manager inquiries, providing accurate guidance on Shared Services processes, programs, and procedures.
• Log, prioritize, document, and close requests in a queue-based support model with clear, audit-ready notes.
• Escalate complex or sensitive matters to People Operations Business Partners or leadership as appropriate and follow through to resolution.
• Process employee lifecycle transactions, including onboarding, transfers, and offboarding, accurately and within established timelines.
• Maintain accurate employee records and documentation in Oracle Fusion in accordance with established procedures.
• Review and validate HR data, identify discrepancies, and coordinate corrections to maintain data integrity and compliance.
• Provide operational support for recruiting, including job postings, applicant tracking workflows, and onboarding coordination.
• Prepare, collect, and maintain employment and compliance documentation for new hires.
• Coordinate with recruiters, hiring managers, and new hires to support a timely and consistent onboarding experience.
• Partner with IT to troubleshoot system issues and participate in upgrades, testing, and process documentation.
• Support DISA operations and ensure alignment with established compliance requirements.
• Identify process improvement opportunities and contribute to projects that improve efficiency, accuracy, and compliance.
• Assist with special projects, audits, and reporting requests as assigned.
• Support assigned timekeeping activities, including reviewing timecard submissions and approvals in Oracle Fusion Time and Labor, researching common exceptions, and coordinating corrections with Payroll and IT to support timely payroll processing.
• Help maintain process documentation, job aids, and knowledge articles for Shared Services processes.
• Perform other duties as needed to support departmental and organizational objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree