Shared Services Associate III

Pennymac • Fort Worth, TX

4d • Onsite

About The Position

The Shared Services Associate coordinates all servicing and default related back office functions. As the Shared Services Associate, you will be responsible for accounts payable, invoice management, computation of fees and costs, NOIs, bid preparation, doc preparation, foreclosure referral, property valuation coordination, property preservation coordination, and credit reporting.

Requirements

• High School Diploma / GED
• 3+ year of relevant work experience
• Must be highly proficient in Excel and Word

Nice To Haves

• Mortgage related accounts payable experience a plus
• Financial Services and, if possible, mortgage industry experience preferred

Responsibilities

• Collaborate with other team members in order to research details of escalated billing inquiry
• Calculate reinstatement quotes, obtain fees from outside business partners to accurately complete a customer reinstatement or pay-off quote
• Provide internal customers with quality customer service
• Coordinate the pre-foreclosure process specifically the foreclosure referral and associated analysis, the NOI, the preparation of the bid, and doc prep post foreclosure
• Lead monthly credit reporting and borrower credit reporting inquiries
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

Benefits

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED