Shared Services Associate

State of Ohio • Columbus, OH

1d • Hybrid

About The Position

The Ohio Office of Budget and Management (OBM) is the fiscal backbone of the State of Ohio enterprise. OBM works with the Governor and every state agency in providing policy analysis, fiscal research, and financial management services. We help state agencies shape Ohio’s future by ensuring the proper and responsible use of state resources! At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Requirements

• 18 mos. exp. in accounting, auditing, finance, business administration, or related field, or financial call center work in private sector or other governmental sector; -Or completion of associate core coursework in accounting, auditing, finance, business administration or related field; -Or equivalent of Minimum Class Qualifications For Employment noted above.
• Accounting and Finance Job Skills
• Real world Call Center experience
• Meet or surpass the production and quality goals
• Work well independently and as part of a team
• Have strong communication skills
• Be flexible
• Have strong attention to details

Responsibilities

• Handling inquiries from both internal and external customers by telephone, email, and other channels while providing magical customer service.
• Validating information for accuracy and completeness within established State of Ohio and FSS guidelines and timelines.
• Working with leadership to identify continuous improvement opportunities.
• Contributing to the development and achievement of short and long-term department objectives and goals.
• May be assigned to work in any of the following areas: Supplier Operations, Accounts Payable, Travel and Expense or Contact Center.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees