Shampooer Housekeeping-Day-Eldorado

Caesars Entertainment•Reno, NV

5d•Onsite

About The Position

Under the direction of the Lead Houseperson, perform a variety of specialized cleaning assignments and duties. This role involves cleaning guest rooms and surrounding areas, including shampooing carpets, scrubbing floors, polishing surfaces, and maintaining both high and low areas. The position also requires assisting with minor maintenance, adhering to safety protocols, and using cleaning chemicals safely. The Shampooer is responsible for reporting any safety issues, maintaining equipment, and completing required training.

Requirements

Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures.
Skill in establishing and maintaining effective working relationships with staff and guests.
Ability to read, and communicate verbally in English and Spanish.
Self-motivated and detail oriented.
Possess initiative and high energy level.
Must be able to follow instructions, influence others, meet time requirements, and have memorization skills.
Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures.
High School diploma or equivalent.
Constant awareness of surrounding areas to ensure safety of employees and guests.
Constant contact with co-workers and guests.
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps).
Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors.
Occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying.
Seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.
Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination.
Ability to provide internal/ external guests with service excellence.
Excellent communication skills and observation skills.
Easygoing demeanor to ensure a fun and safe environment for guests.
Above average speech – both speaking and reading/writing English.
Excellent interpersonal skills.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

Perform cleaning assignments in and around guest rooms, including shampooing carpets, scrubbing floors, polishing marble surfaces and furniture, and sweeping.
Clean high areas (ceilings, light fixtures) and low areas (baseboards, door stops) as assigned.
Assist in minor maintenance as requested.
Follow all appropriate safety precautions, including proper use of equipment and protective attire.
Report accidents and/or safety problems to supervisor immediately.
Alert guests and employees to safety hazards (e.g., wet floors).
Use cleaning chemicals safely according to labels and instructions.
Report serious problems to the Floor Supervisor/Housekeeping Office.
Keep all equipment clean, properly stored, and in working order.
Report any needed mechanical repairs to the maintenance supervisor.
Remove Room Service dishes from guest room hallways.
Check all lamps and fixtures in assigned area for burned-out bulbs.
Complete training of bloodborne pathogen procedures.
Attend regularly scheduled departmental meetings.
Exemplify core values, family style service, mission, vision, and DEI culture.
Perform other job-related duties as assigned.