Houseperson-Day-Eldorado

Caesars Entertainment•Reno, NV

7d•Onsite

About The Position

Under direction of the Lead Houseperson and Section Supervisors, this role is responsible for cleaning assigned guest and employee areas of the hotel, as well as assisting Guest Room Attendants. The position requires adherence to company policies, safety procedures, and a commitment to providing excellent guest service.

Requirements

Ability to understand and comply with all company and departmental rules and regulations, policies and procedures.
Skill in establishing and maintaining effective working relationships with staff and guests.
Ability to read and communicate verbally in English and Spanish.
Must be self-motivated and detail-oriented.
Possess initiative and high energy level.
Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures.
High School diploma or equivalent.

Nice To Haves

Above average speech – both speaking and reading/writing English.
Excellent interpersonal skills.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

Dust, vacuum, and clean hallways, lobby, service and guest elevator tracks, vending areas, storage and supply areas, emergency stairwells, exit areas, and other assigned areas.
Maintain ash urns in guest elevator lobbies throughout the shift.
Assist in minor maintenance, such as changing light bulbs and unplugging toilets.
Report more serious problems to the Floor Supervisor/Housekeeping Office.
Respond promptly to guest requests and deliver guest convenience items as needed.
Collect soiled linen and trash from Guest Room Attendant (GRA) carts.
Physically stock and maintain linen and supply rooms.
Assist GRAs as assigned and deliver supplies to GRA carts as needed, including full cleaning bottles.
Clean guest room glasses daily.
Perform heavy duty maintenance and cleaning as assigned.
Remove room service dishes from guest room hallways for prompt pick-up.
Check all lamps and fixtures in the assigned area for burned-out bulbs.
Understand and follow the Trailblazer Guide, housekeeping manual, and emergency/evacuation procedures.
Complete training of bloodborne pathogen procedures.
Attend regular departmental meetings as scheduled.
Exemplify core values, family style service, mission, and vision.
Exemplify DEI (diversity, equity, inclusion) culture.
Perform other job-related duties as assigned.