Housekeeping Section Supervisor - Eldorado

Caesars Entertainment•Reno, NV

9d•Onsite

About The Position

Supervise team members to ensure a high standard of cleanliness is being provided to all guest rooms during each shift. This role involves developing and supervising the scheduling of housekeeping team members, issuing work assignments, and overseeing the completion of daily tasks. The supervisor is responsible for ensuring the safe handling of cleaning products, coaching and counseling team members, and collecting keys at the end of the shift. Additionally, the role requires continuous monitoring of linen and supply rooms, maid carts, and all equipment used by guest room attendants, housepersons, and shampoo persons, ensuring proper usage. Maintaining linen consumption, housekeeping supplies, care of furniture, and the appearance of the building and fixtures are key duties. The supervisor must also report suspicious activities that may jeopardize the security of the hotel to management or the security department immediately. Other duties as assigned.

Requirements

Ability to understand and follow the Trailblazer Guide, housekeeping manual and emergency/evacuation procedures
Good organizational skills
Strong verbal and written communication skills
Ability to read, write, and communicate verbally in English and Spanish
Ability to operate office and housekeeping equipment
Perform under pressure in an interruptive environment
High School diploma or equivalent
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.

Nice To Haves

Work may be performed in confined areas, which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
Work entails use of solvents/oils, electrical devices, and computer equipment
May encounter fumes/odors and dirt/dust
Work is done in high places and occasionally on slippery surfaces
Constant awareness is required of surrounding areas to ensure safety of employees and guests
Constant contact with co-workers and guests
Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
Frequent standing, walking, bending over; repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
Occasional reaching overhead, crouching, kneeling, crawling, climbing and balancing
Seldom requires sitting, pushing/pulling over 100 lbs., lifting/carrying up to 25 lbs.
Employee is required to meet and deliver our core values, service standards, and family style service.
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Responsibilities

Develops and supervises the scheduling of housekeeping team members
Issue work assignments at the start of each shift
Oversee the completion of daily assignments
Ensure the safe handling of cleaning products
Coach and counsel team members
Collect keys at the end of the shift
Continuously check linen and supply rooms, maid carts and all equipment used by guest room attendants, housepersons, and shampoo persons and ensure proper use of all equipment
Maintain linen consumption, housekeeping supplies, care of furniture, and appearance of the building and fixtures
Report suspicious activities which may jeopardize the security of the hotel to your manager or the security department immediately
Other duties as assigned