Sexual Health Program Manager

FENWAY HEALTHBoston, MA
4h

About The Position

The Sexual Health Program Manager provides balanced leadership across clinic operations and community-based prevention strategy. This role ensures the smooth, high-quality functioning of Fenway Health’s low-threshold Sexual Health clinic while also leading community engagement and outreach efforts to expand access among priority populations. This position is intentionally structured as a 50/50 leadership role, with approximately half of effort dedicated to clinic systems oversight and quality management, and half dedicated to community engagement, partnership development, and strategic outreach. The Manager oversees grant-funded HIV, STI, and Hepatitis C prevention programming supported by MA DPH, BPHC, and CDC funding, with a focus on gay, bisexual and other men who have sex with men (MSM), transgender and gender diverse communities, who are at highest risk of acquiring these infections.

Requirements

  • Bachelor’s degree in Public Health or related field required.
  • A minimum of 5 years’ experience in public health/health care/human services required, including at least two (2) years with responsibility for program implementation and management of staff.
  • Experience in HIV/STI prevention, sexual health programming, or related health promotion initiatives.
  • Experience with health promotion/prevention, specifically within communities of color, the MSM community, HIV/STIs and HIV prevention
  • Strong project planning, skills as well as an ability to contribute creative yet practical solutions to problems

Nice To Haves

  • Master’s degree in Public Health or related field, and/or clinical degree preferred
  • Direct experience managing sexual health and HIV prevention services targeted towards men who have sex with men, trans, or gender non-conforming populations
  • Bilingual and/or bicultural (Spanish and/or Portuguese)
  • Ability to multi-task and manage several projects in parallel, paying attention to detail
  • Ability to meet deadlines and work within a team-based environment
  • Ability to forge cross-functional working relationships with internal teams and external project partners
  • Demonstrated excellent written and oral communication skills
  • strongly preferred
  • Experience working in an ethnically, culturally, and racially diverse environments preferred

Responsibilities

  • Provide systems-level oversight to ensure the Sexual Health clinic operates efficiently, safely, and in alignment with grant requirements and best practices.
  • Oversee clinic workflows, staffing structures, and service delivery processes to ensure client-centered, low-barrier care.
  • Oversee the health navigation function as a public health intervention, ensuring health navigators are delivering high quality, culturally competent, affirming navigation services.
  • Monitor performance metrics (e.g., testing volume, linkage to care, PrEP initiation, retention) and implement quality improvement initiatives.
  • Ensure compliance with funder requirements, internal policies, and safety protocols.
  • Oversee inventory systems and scheduling frameworks at a supervisory level.
  • Collaborate with clinical leadership to address operational challenges and improve service integration.
  • Serve as escalation point for operational issues and implement corrective action plans when needed.
  • Provide limited direct service coverage as necessary to maintain continuity of services.
  • Lead the outward-facing expansion of Fenway Health’s sexual health prevention services among priority populations.
  • Develop and implement a comprehensive community engagement and outreach strategy.
  • Build and maintain partnerships with community-based organizations, advocacy groups, nightlife venues, shelters, substance use programs, and culturally specific organizations.
  • Identify service gaps and design targeted outreach initiatives to increase access among under-reached populations.
  • Oversee event-based and venue-based testing initiatives and promotional campaigns.
  • Represent Fenway Health at community coalitions and public health convenings.
  • Collaborate with Communications and internal partners to support educational campaigns and service promotion.
  • Use program data to refine outreach strategy and ensure performance benchmarks are met.
  • Hire and supervise, directly or through direct reports, a team of full time employees
  • Engage in 1:1 supervision sessions with direct reports
  • Lead efforts related to performance improvement and/or corrective action
  • Comply with organization supervisor duties as required
  • Adhere to all agency and departmental policies and procedures;
  • Adhere to the highest principles of professionalism and patient/client confidentiality;
  • Adhere to all Fenway Health policies and procedures, including established safety protocols; identify potential or actual unsafe situations in the environment and takes measures to rectify the situation;
  • Attend all required agency and departmental meetings, in-services and professional trainings.

Benefits

  • We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.
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