Servicing Specialist

AgCarolina Farm Credit•Burgaw, NC

13h•Onsite

About The Position

As a Servicing Specialist at AgCarolina Farm Credit, you will support loan origination, loan accounting, and servicing activities. This role plays a key part in delivering exceptional service to our members and internal partners while ensuring internal controls, regulatory compliance, and operational excellence. You’ll work as part of a team that values teamwork, flexibility, attention to detail, and service to agriculture and rural communities.

Requirements

Education and/or experience equivalent to an Associate’s degree in Business Administration, Agriculture, Economics, or Finance
Strong analytical, judgment, and communication (oral and written) skills
Ability to work collaboratively while demonstrating initiative and self-direction
Strong time-management skills with the ability to prioritize and meet deadlines
Valid Driver’s License with the ability to travel for Association business, including commuting to the branch by opening and closing times
Ability to handle high-stress situations professionally
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Ability to efficiently navigate multiple software systems and internal platforms
Understanding of data security, confidentiality, and proper system usage
Accurate and efficient data entry skills

Responsibilities

Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up
Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current
Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries
Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed
Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations

Benefits

Competitive base pay, and eligibility for incentive pay based on personal and Association performance
Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire
Maternity, Paternity, and Caregiving Leave
A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an AgCarolina discretionary contribution)
Paid Time Off, plus 13 paid holidays annually
Training and professional development opportunities, and defined career pathways for many roles
Meaningful work that allows one to make a difference in agricultural and rural communities and to develop professionally
Opportunities for work-life balance that includes employee appreciation and family events
A great work environment with colleagues who have a shared commitment to our core values
Opportunities for everyone to think and act like a leader, regardless of the position you hold
A comprehensive wellness plan