Servicing Specialist
About The Position
As a Servicing Specialist at AgCarolina Farm Credit, you will support loan origination, loan accounting, and servicing activities. This role plays a key part in delivering exceptional service to our members and internal partners while ensuring internal controls, regulatory compliance, and operational excellence. You’ll work as part of a team that values teamwork, flexibility, attention to detail, and service to agriculture and rural communities. Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up. Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current. Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries. Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed. Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations.
Requirements
- Education and/or experience equivalent to an Associate’s degree in Business Administration, Agriculture, Economics, or Finance
- Strong analytical, judgment, and communication (oral and written) skills
- Ability to work collaboratively while demonstrating initiative and self-direction
- Strong time-management skills with the ability to prioritize and meet deadlines
- Valid Driver’s License with the ability to travel for Association business, including commuting to the branch by opening and closing times
- Ability to handle high-stress situations professionally
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to efficiently navigate multiple software systems and internal platforms
- Understanding of data security, confidentiality, and proper system usage
- Accurate and efficient data entry skills
Responsibilities
- Support loan origination by monitoring CRM queues, coordinating internal loan closings, verifying approvals and documentation, and completing post-closing follow-up
- Maintain accurate digital and hard-copy security files, ensuring all documentation is complete and current
- Perform loan accounting and servicing activities, including transaction processing, deposits, daily balancing, payment processing, and general ledger entries
- Monitor system reports, resolve errors, and ensure internal controls, policies, and procedures are followed
- Maintain collateral insurance and security files, including Deed of Trust releases and UCC continuations or terminations
Benefits
- Comprehensive benefits (medical, dental, life, LTD, and others) effective the first day of the month following your date of hire
- Maternity, Paternity, and Caregiving Leave
- A market-leading 401(k) plan (with a dollar-for-dollar match on the first 6% you defer, plus an AgCarolina discretionary contribution)
- Paid Time Off, plus 13 paid holidays annually
- Training and professional development opportunities, and defined career pathways for many roles
- Meaningful work that allows one to make a difference in agricultural and rural communities and to develop professionally
- Opportunities for work-life balance that includes employee appreciation and family events
- A great work environment with colleagues who have a shared commitment to our core values
- Opportunities for everyone to think and act like a leader, regardless of the position you hold
- A comprehensive wellness plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
