Servicing Associate- Credit Disputes
MidFirst Bank•Oklahoma City, OK
•Onsite
About The Position
The Servicing Associate in the Credit Disputes department reviews and responds to credit disputes concerning information reported about borrowers. The role researches disputes with multiple areas of the company, identifies resolutions, and communicates responses to Credit Reporting Agencies within required timeframes. The associate learns and applies the Credit Reporting Resource Guide and Fair Credit Reporting Act regulations. This position is onsite in the Oklahoma City office; hybrid and remote schedules are not offered.
Requirements
- At least 1 year of experience working in a fast-paced office environment performing detailed, quality-focused work.
- Strong organizational and communication skills.
- Attention to detail.
- Strong work ethic.
- Ability to meet strict deadlines.
Nice To Haves
- Previous mortgage servicing or credit disputes experience.
- Basic mortgage servicing knowledge.
- Working knowledge of MS Excel.
Responsibilities
- Review and respond to credit disputes.
- Research disputes by working with several areas of the company and identify resolutions.
- Learn and apply the Credit Reporting Resource Guide and Fair Credit Reporting Act regulations.
- Work with Credit Reporting Agencies to provide timely responses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
