Servicing Associate- Credit Disputes
About The Position
The Servicing Associate works in Midland Mortgage’s Credit Disputes department, which is responsible for ensuring accurate monthly credit reporting for borrowers. The position reviews and responds to credit disputes, working with multiple areas of the company to research disputes and identify resolutions. The associate learns the Credit Reporting Resource Guide and Fair Credit Reporting Act regulations to research and respond to disputes successfully, and works with Credit Reporting Agencies to provide timely responses. This position is onsite in the Oklahoma City office; hybrid and remote schedules are not offered.
Requirements
- At least 1 year of experience working in a fast-paced office environment performing detailed, quality-focused work.
- Strong organizational and communication skills.
- Attention to detail.
- Strong work ethic.
- Ability to meet strict deadlines.
Nice To Haves
- Previous mortgage servicing or credit disputes experience.
- Basic mortgage servicing knowledge.
- Working knowledge of MS Excel.
Responsibilities
- Review and respond to credit disputes.
- Work with multiple company areas to research disputes and identify resolutions.
- Learn and apply the Credit Reporting Resource Guide and Fair Credit Reporting Act regulations when researching and responding to disputes.
- Coordinate with Credit Reporting Agencies to ensure responses are provided on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
