Services Researcher (ATL)

Project Healthy Minds•Atlanta, GA

About The Position

Project Healthy Minds is a mental health nonprofit that operates like a tech startup and is building a digital marketplace to help people find appropriate mental health services. The Services Researcher will support the growth of its services directory by researching and verifying local service listings in collaboration with the Services Research Manager. The role is based in the United States, ideally in Atlanta, and is approximately 20 hours per week, scheduled with the Services Research Manager. The initial engagement is a 90-day contract, with the option to extend as additional locations are added.

Requirements

  • Experience conducting research where accuracy mattered and sources had to be cited, such as in a 211 or resource directory, fact-checking, civic data, or library work.
  • Comfort contacting unfamiliar organizations and obtaining clear answers from the person who responds.
  • Ability to follow written procedures closely and raise concerns when the procedure does not fit the information found.
  • Organized spreadsheet skills and careful attention to detail.
  • Comfort using AI tools and checking their output before relying on it.
  • Care for people seeking help, including the importance of accurate contact information and current service listings.

Nice To Haves

  • Spanish or another language besides English.
  • Training in social work, counseling, or public health, or experience working in mental health services.

Responsibilities

  • Verify and complete service records, including addresses, hours, contact details, costs, insurance, and other data-model tags.
  • Evaluate services against screening criteria and quote supporting evidence for each answer.
  • Find services not yet listed as the directory expands into new locations.
  • Identify services that do not fit the data model and explain what does not fit.
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