Services Researcher (LA)

Project Healthy Minds • Los Angeles, CA

9d • $25 - $40

About The Position

Project Healthy Minds is seeking a Services Researcher to help build its mental health services directory as it expands from national services to local listings. Working with the Services Research Manager, the researcher will gather and verify accurate information about services, including addresses, hours, contact details, costs, insurance, intended audiences, and other data-model tags. They will also assess services against screening criteria established by the Clinical Advisory Committee, documenting evidence for each answer, and flag cases that do not fit the existing data model.

The role is based in the United States, ideally in Los Angeles, and is approximately 20 hours per week, with the schedule set in coordination with the Services Research Manager. It begins as an initial 90-day contract, with the possibility of extension as the organization adds locations. The hourly rate is $25 to $40, depending on experience. Candidates selected for consideration are asked to complete a short paid work sample and review it during a live video call.

Requirements

• Experience conducting research where accuracy and source citations mattered, such as work with a 211 or resource directory, fact-checking, a civic data team, or a library.
• Comfort contacting unfamiliar organizations and obtaining clear answers from whoever responds.
• Ability to follow written procedures closely and speak up when procedures do not fit the information found.
• Organization and attention to detail when working with spreadsheets.
• Comfort using AI tools and checking their output before relying on it.
• Care for people seeking help, including the importance of accurate contact information and current service details.

Nice To Haves

• Spanish or another language besides English.
• Training in social work, counseling, or public health, or experience working in mental health services.

Responsibilities

• Verify and complete service records, including addresses, hours, contact details, costs, insurance, and other data-model tags.
• Label services against screening criteria and quote supporting evidence for each answer.
• Find additional services as the organization builds its directory in new locations.
• Identify services that do not fit the data model and explain what does not fit.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed