Services Program Manager 14 - Western Wayne County

State of Michigan • Inkster, MI

1d • Hybrid

About The Position

The Michigan Department of Health and Human Services (MDHHS) is seeking a Services Program Manager to provide direct management of professional Children's Services staff. These staff investigate allegations of abuse and/or neglect of children and provide supervision of children in foster care placements. The role involves assigning new CPS and Foster Care cases, reviewing cases for compliance with agency policies, procedures, children's placement agency rules, and federal laws. The position also includes monitoring time and attendance, following progressive discipline guidelines, providing children's service training to staff, and implementing new CPS and Foster Care Programs and Policies.

Requirements

• Possession of a bachelor's or master’s degree with a major in one of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major.
• OR Possession of a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the following human services areas: social work, sociology, psychology, forensic psychology, interdisciplinary studies in social science, education, community development, law enforcement, behavioral science, gerontology, special education, education of the emotionally disturbed, education of the gifted, family ecology, community services, family studies, family and/or child development, counseling psychology, criminal justice, human services, or in a human services-related counseling major.
• Three years of professional experience equivalent to a Services Specialist or Family Independence Specialist, including one year equivalent to a Services Specialist P11 or Family Independence Specialist P11.
• OR Two years of experience equivalent to a Family Independence Manager 12.
• OR One year of experience equivalent to a Services Program Manager 13, General Services Program Manager 13 or Family Independence Manager 13.
• At least three years of child welfare experience equivalent to a Services Specialist.

Nice To Haves

• Two years of experience as a Services Specialist or a Family Independence Specialist in addition to one year of experience in one of the following areas: Human Resource Developer providing training to services staff in a services program area (e.g., a trainer for the Child Welfare Institute).
• Resource Program Analyst or Departmental Analyst work as a services program analyst responsible for activities such as assessing legislation, developing program policy, or serving as a policy and case consultant (e.g., foster care analyst, protective services analyst, zone service specialist).
• Departmental Analyst work in the Business Service Center (BSC) as a Child Welfare (CW) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.
• Departmental Analyst work in the Business Service Center (BSC) as a Quality Assurance (QA) Analyst providing consultation and support from extensive policy knowledge across child welfare programs; tracking and monitoring performance and improvement efforts.

Responsibilities

• Provide direct management of professional Children's Services staff who investigate allegations of abuse and/or neglect of children and who provide supervision of children foster care placement.
• Assign all new CPS and Foster Care cases.
• Review cases to ensure compliance with agency policies, procedures, children's placement agency rules and federal laws.
• Monitor compliance with time and attendance expectations and follow progressive discipline guidelines when indicated.
• Provide children's service training to staff.
• Implement new CPS and Foster Care Programs and Policies.

Benefits

• The job description mentions that MDHHS is a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer, which may imply benefits for veterans, but specific benefits are not detailed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager