Spm 14

State of Michigan • Newaygo, MI

1d

About The Position

The Services Program Manager provides direct management of professional Children's Services staff who investigate allegations of child abuse and neglect and supervise children in foster care placements. The manager assigns new Child Protective Services (CPS) and Foster Care cases and reviews cases for compliance with agency policies and procedures, children's placement agency rules, and federal laws. The role monitors staff time and attendance and applies progressive discipline guidelines when indicated. It also provides children's services training to staff and implements new CPS and Foster Care programs and policies.

The position is located at Newaygo County DHHS, 1018 Newell Street, White Cloud, Michigan. Remote work or an alternate or hybrid schedule may be considered based on operational needs and within established limits; approved remote or hybrid work must be performed within Michigan. A person hired or promoted into this Services Program Manager role must complete at least 40 class hours of supervisory training and pass a competency-based performance evaluation, including a written examination, within three months of assuming the position.

Requirements

• Possess a bachelor's or master's degree with a major in a listed human services area, or a bachelor's degree in any major with at least 30 semester (45 term) credits in one or a combination of the listed human services areas.
• Meet one of the stated experience pathways: three years of professional experience equivalent to a Services Specialist or Family Independence Specialist, including one year equivalent to a Services Specialist P11 or Family Independence Specialist P11; or two years equivalent to a Family Independence Manager 12; or one year equivalent to a Services Program Manager 13, General Services Program Manager 13, or Family Independence Manager 13.
• Meet the selective position requirement of at least three years of child welfare experience equivalent to a Services Specialist.
• If hired or promoted into the position, complete at least 40 class hours of supervisory training and pass a competency-based performance evaluation, including a written examination, within three months of assuming the position.
• Submit an online application through NEOGOV, a resume identifying specific experience and employment dates (including month, year, and hours per week), a cover letter, and a copy of official transcript(s). Relevant experience and education must be documented in the resume, transcript, and/or application.

Nice To Haves

• Two years of experience as a Services Specialist or Family Independence Specialist plus one year in a relevant training, services program analysis, Child Welfare Business Service Center analysis, or Quality Assurance analyst role, as described in the posting.

Responsibilities

• Directly manage professional Children's Services staff who investigate allegations of child abuse and neglect and supervise children in foster care placements.
• Assign new CPS and Foster Care cases.
• Review cases for compliance with agency policies and procedures, children's placement agency rules, and federal laws.
• Monitor compliance with time and attendance expectations and apply progressive discipline guidelines when indicated.
• Provide children's services training to staff.
• Implement new CPS and Foster Care programs and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager