Services Opportunities (Midwest & East)
About The Position
This posting is a way to connect with Mill Rock Packaging for future opportunities in customer service, planning, or operational support. By applying, you’ll be considered for future onsite opportunities at our facilities in St. Paul, Minnesota; Hutchinson, Minnesota; or South Windsor, Connecticut. Potential opportunities may include Strategic Service & Planning Coordinator, Client Service Specialist, or Production Planner roles. This is an opportunistic posting designed to help us build relationships with future talent. Applications are reviewed on a rolling basis. If your background aligns with a future opportunity, our Talent Acquisition team will reach out directly. Opportunities may become available in either our Midwest or East regions based on business needs. Our Services team plays a critical role in connecting customers, Sales, Production, and Operations to help orders move efficiently from planning through delivery. Depending on the opportunity, you may support customer relationships, production planning, order management, scheduling, inventory, or cross-functional coordination.
Requirements
- High school diploma or equivalent.
- Experience in customer service, production planning, scheduling, order management, manufacturing operations, or a similar detail-oriented role.
- Strong organizational skills, attention to detail, and the ability to manage changing priorities.
- Clear communication and the ability to work effectively across teams.
- Experience using ERP systems or similar business systems.
Nice To Haves
- Experience in manufacturing, packaging, printing, or a related industry.
- Experience supporting customer orders, production schedules, inventory, or supply chain activities.
- Proficiency with Microsoft Excel and Outlook.
- Experience with process improvement or lean manufacturing principles.
Responsibilities
- Support customer orders, production schedules, and day-to-day operational priorities.
- Enter, review, and maintain accurate order, item, or planning information in an ERP system.
- Partner across Sales, Customer Service, Prepress, Quality, Production, and other teams to keep work moving.
- Monitor timelines, communicate updates, and help resolve issues that could affect customers or production.
- Identify opportunities to improve accuracy, efficiency, and the customer experience.
Benefits
- Medical, dental, and vision insurance
- Paid Time Off (PTO) and company holidays
- 401(k) with employer match
- Short-term and long-term disability insurance
- Life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
