Services Operations Coordinator

SKFSarnia, ON
CA$65,000 - CA$79,000Hybrid

About The Position

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Requirements

  • Microsoft Office experience

Nice To Haves

  • Strong communication skills
  • Ability to manage multiple priorities
  • Customer-service mindset
  • Industrial/service industry experience preferred
  • Operations and logistics coordination experience

Responsibilities

  • Coordinate field service jobs from quote approval through completion
  • Schedule technicians, manpower, and job timelines
  • Communicate with customers regarding schedules, updates, and site requirements
  • Manage and update opportunities and job tracking lists
  • Review technician travel requirements and approve bookings
  • Coordinate equipment transportation and job logistics
  • Oversee compliance requirements for upcoming jobs
  • Review JSA submissions and ensure completion
  • Support operational planning and workload prioritization
  • Resolve scheduling conflicts and operational issues
  • Ensure job documentation is complete and organized

Benefits

  • Robust vacation policy
  • Statutory holidays
  • Sick day policies
  • Possibility for flexibility
  • Opportunity for occasional remote work
  • Comprehensive Benefits Package
  • Defined contribution plan opportunity to have up to 6% contribution matched (on base salary)
  • Growth opportunities
  • Tuition reimbursement
  • Employee assistance program
  • Life insurance
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