Tenant Services & Operations Coordinator
About The Position
Amped Kitchens is a shared food facility operator supporting a diverse community of culinary entrepreneurs. This position sits at the intersection of tenant relations, billing operations, and facility administration. You'll work daily with our leasing, accounting, and facilities teams — acting as the first point of contact for tenants and the connective tissue that keeps back-office operations moving. This is a hands-on, onsite role best suited to someone who thrives on variety, takes pride in organized systems, and enjoys solving small problems before they become big ones.
Requirements
- 2+ years of administrative, operations, or customer service experience — property management, real estate, or hospitality backgrounds are a strong fit
- Hands-on experience with property management or accounting software (Yardi, AppFolio, QuickBooks, or similar); comfort learning new systems quickly
- Working knowledge of accounts receivable basics: invoicing, payment tracking, and collections follow-up
- Strong organizational skills with a track record of managing multiple priorities without dropping the ball
- Clear written and verbal communication — you'll be the face of the team for many of our tenants
- Comfortable in a fast-paced environment where the to-do list changes daily
Responsibilities
- Serve as the primary front-desk presence — greeting tenants and visitors, answering phones, and routing inquiries
- Support tenant onboarding, account inquiries, and day-to-day communications
- Maintain organized tenant records and documentation
- Route maintenance and operational requests to the appropriate teams
- Process payments, follow up on collections, and document account activity
- Maintain accurate tenant and vendor account records
- Coordinate invoice documentation and handle administrative account inquiries
- Coordinate move-in and move-out workflows, including required documentation
- Track onboarding steps and ensure completion across leasing and operations teams
- Maintain organized onboarding records
- Manage vendor onboarding documentation — W-9s, insurance certificates, required forms
- Organize vendor invoices and maintain administrative records
- Support general office coordination and day-to-day operational needs
- Perform data entry and maintain records within company systems
- Support reconciliation preparation, documentation organization, and reporting
- Coordinate information across accounting, leasing, and facility teams as needed
Benefits
- Full benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
