Services District Educator

Ulta Beauty, Inc. • Goshen, IN

4d

About The Position

The Services District Educator (SDE) develops high-performing services teams across a district to drive growth in salon hair sales. The SDE educates stylists and store leaders, builds an annual education calendar, and trains teams on techniques, business acumen, industry trends, and new service launches. This licensed cosmetologist also maintains a limited personal clientele, performs technical assessments of licensed service providers, and contributes to salon retention and staffing through recruiting and training. The role calls for strong business acumen, a passion for beauty, exceptional guest service, and a commitment to developing personal skills and the success of others.

The SDE travels among district stores to assess and improve stylists’ technical progress and business-building behaviors, supports store leadership, and helps recruit and retain a diverse team of services professionals. The position also manages district training logistics, facilitates onboarding and academy education, and ensures compliance with company policies, safety procedures, sanitation standards, infection-control practices, and state board guidelines. The schedule is full-time and flexible, including days, evenings, weekends, and holidays, and travel may be up to 75% of the time, including overnight stays.

Requirements

• Cosmetology or barber license.
• At least 2 years of training experience, including superior knowledge of back-bar products, services, and retail recommendations.
• At least 2 years of coaching or leadership experience.
• Understanding of and proficiency with salon business, color, design, and texture.
• Proficiency with technology, including Microsoft Office programs, point-of-sale systems, and Apple devices.
• Strong organizational skills to manage multiple tasks.
• Strong critical reasoning skills, sound judgment under pressure and in ambiguous situations, and flexibility and adaptability.
• Ability to build strong partnerships across associate levels and work independently and as part of a team.
• Strong facilitation skills and the ability to communicate information in clear, concise steps through various channels.
• Ability to work a flexible full-time schedule, including days, evenings, weekends, and holidays.
• Ability to travel up to 75% of the time, including overnight stays.

Nice To Haves

• Redken Haircolor Certification; if not already held, it must be completed within six months of hire.

Responsibilities

• Build the Ulta Beauty brand through training, technical skills, product knowledge, and behind-the-chair experience.
• Drive sales growth in hair services and professional hair products.
• Identify training needs with the services training team and train salon professionals on service behaviors, techniques, and initiatives.
• Travel to district stores to evaluate and elevate stylists’ behind-the-chair progress and business-building behaviors.
• Visit stores and teach leadership practices that promote sales growth and a positive guest experience.
• Stay informed about industry trends, products, and services, including their ingredients and benefits.
• Maintain a limited clientele and serve guests approximately 8 hours per week.
• Build a team culture that reflects the Ulta Beauty brand and models exceptional service and on-brand behaviors.
• Attract, hire, and retain a diverse district team of services professionals, and teach Experience Managers and General Managers networking and recruiting practices.
• Evaluate technical and behavioral interviews for stylists, skin care professionals, and arch experts in the district.
• Support Experience Managers, the Field Business Leader, and the District Manager.
• Help teams navigate change and innovation.
• Ensure compliance with Ulta Beauty policies, procedures, and standards.
• Learn and teach best practices that promote sales growth, service techniques, and product knowledge.
• Partner with the District Manager and Field Business Leader to assess talent in relation to service sales growth and results.
• Follow safety, sanitation, and infection-control procedures and ensure compliance with state board guidelines.
• Lead technical and business training strategies, including district networking and recruiting strategies.
• Host or attend required conference calls and prepare PowerPoint presentations for meetings.
• Manage the district training calendar, class preparation, and communications.
• Facilitate the services portion of Experience Manager onboarding with the Field Business Leader.
• Support onboarding for new Services District Educators.
• Lead, contribute to, and participate in Ulta Academy trainings.
• Attend corporate-directed events and meetings and brand partner trainings.

Benefits

• Full-time positions are eligible for paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability insurance.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan, additional compensation under the Company’s bonus plan, overtime pay as required by law, and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed