Services District Educator

Ulta Beauty, Inc.•Santee, CA

About The Position

The Services District Educator (SDE) develops high-performing salon services teams across a district to grow hair-service sales. The role educates stylists and store leadership, creates an annual education calendar, and delivers training on techniques, business acumen, industry trends, and new service launches. The SDE is a licensed cosmetologist who maintains a limited personal clientele and contributes to district sales while assessing service providers’ technical skills and supporting salon retention and staffing through recruiting and training. Success requires strong business acumen, a passion for beauty, exceptional guest service, and a commitment to developing personal skills and the performance of others. The SDE travels to district stores to assess and improve stylists’ technical progress and business-building behaviors, supports store leaders, recruits and develops a diverse services team, and leads technical and business training. The role also manages district training logistics, participates in Ulta Academy and other required trainings and events, and ensures compliance with company policies, safety practices, sanitation, infection control, and state board guidelines. The position requires a flexible full-time schedule, including days, evenings, weekends, and holidays, and travel of up to 75%, including overnight stays. The pay range is $61,800 to $77,300 per year, with potential services pay, bonus compensation, overtime as required by law, and guest tips. Eligible full-time associates may receive paid time off and health, dental, vision, life, and disability benefits.

Requirements

Cosmetology or barber license required.
At least two years of training experience, including superior knowledge of back-bar products, services, and retail recommendations.
At least two years of coaching or leadership experience.
Understanding of and proficiency in salon business, color, design, and texture.
Proficiency with technology, including Microsoft Office programs, point-of-sale systems, and Apple devices.
Strong organizational skills to manage multiple tasks.
Strong critical-reasoning skills, sound judgment in ambiguous situations, and flexibility and adaptability under pressure.
Ability to build partnerships across associate levels and work independently and as part of a team.
Strong facilitation skills and ability to simplify information into clear, concise steps using different communication methods.
Ability to work a flexible full-time schedule that includes days, evenings, weekends, and holidays.
Ability to travel up to 75% of the time, including overnight stays.
Ability to meet the position’s physical demands, including frequent mobility, standing, walking, and bending; continuous pulling, pushing, twisting, lifting, carrying, or moving up to 25 pounds; coordination and manipulation of objects; and frequent work with or around chemicals.
Frequent use of a computer, telephonic devices, and related office supplies.

Nice To Haves

Redken Haircolor Certification is preferred; if not already completed, it must be completed within six months of hire.

Responsibilities

Develop high-performing district services teams and drive growth in salon hair-service and professional hair-product sales.
Build and deliver an annual education calendar covering techniques, business acumen, industry trends, products, and new service launches.
Identify training needs with the services training team and train salon professionals on service behaviors, techniques, and initiatives.
Travel to district stores to evaluate and improve stylists’ technical progress and business-building behaviors.
Visit stores and teach leadership best practices that support sales growth and a positive guest experience.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain a limited clientele and provide guest services for approximately eight hours per week.
Build a team culture that reflects the Ulta Beauty brand and models exceptional service and on-brand behaviors.
Attract, hire, and retain a diverse district team of services professionals; teach Experience Managers and General Managers networking and recruiting practices.
Evaluate technical and behavioral interviews for stylists, skin care professionals, and arch experts in the district.
Support Experience Managers, the Field Business Leader, and the District Manager; help teams navigate change and innovation.
Ensure compliance with company policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
Partner with the District Manager and Field Business Leader to assess talent in relation to service sales growth and results.
Lead technical and business training strategies, including district networking and recruiting strategies.
Host or attend required conference calls and prepare PowerPoint presentations for meetings.
Manage the district training calendar, class preparation, and communications.
Facilitate the services portion of Experience Manager onboarding with the Field Business Leader and support onboarding for new Services District Educators.
Lead, contribute to, and participate in Ulta Academy trainings; attend corporate-directed events, meetings, and brand partner trainings.

Benefits

Paid time off for eligible full-time associates.
Health insurance for eligible full-time associates.
Dental benefits for eligible full-time associates.
Vision benefits for eligible full-time associates.
Life insurance for eligible full-time associates.
Disability benefits for eligible full-time associates.
Opportunity for eligible associates to earn services pay under the Company’s Services Compensation Plan.
Opportunity for additional compensation under the Company’s bonus plan.
Overtime pay as required by applicable law.
Tips paid by service guests.